BI Lead Application Support SpecialistLorven Technologies • Atlanta, GA, United States
BI Lead Application Support Specialist
Lorven Technologies • Atlanta, GA, United States
13 days ago
Job type
- Full-time
Job descriptionSupport business users on OAS, Power BI, Tableau, Tableau Prep, Alteryx, Data Warehouse Triage and resolve user tickets Analyse user tickets to identify patterns for resource optimization and optimization opportunities Enable continuous improvement through automation, reuse and self service
Role : BI - Lead Application Support Specialist
Location : Atlanta, GA - Onsite - 5 days
Contract Role
Job description : Platform Support :
- Monitor and maintain platform performance across production and staging environments.
- Troubleshoot and resolve technical issues related to platform functionality, integrations, and user access.
- Collaborate with development, QA, and infrastructure teams to ensure smooth deployment and operation of applications.
- Document incidents, resolutions, and platform changes in internal knowledge bases.
- Implement automation scripts and tools to improve platform reliability and reduce manual tasks.
- Participate in on-call rotations and respond to critical incidents outside business hours when needed.
Analytics enablement & end user support :
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Application Support Specialist • Atlanta, GA, United States
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