Job Description
Job Description
Description :
Are you a detail-oriented professional with a passion for healthcare operations and revenue cycle management? Join our team as a Revenue Cycle Operations Specialist and play a key role in streamlining processes, improving claim accuracy, and supporting patient and provider communications.
Credentialing & Enrollment
- Manage Medicare and Piedmont provider credentialing and location updates.
- Research and facilitate enrollment for miscellaneous insurances.
- Maintain CAQH profiles and update provider credentials in Athena.
Coding & Documentation
Collaborate with Omega weekly to resolve coding queries.Audit coding accuracy and research payer requirements.Review provider documentation and modifier holds for timely filing.Claims & Holds
Process an average of 50 holds daily, including coding and credentialing.Review Explanation of Benefits (EOBs) and adjust patient balances.Create claims for self-pay and late cancellation / no-show fees.Patient Communication
Respond to patient emails and biller inbox inquiries.Escalate billing complaints and provide weekly collection call lists.Reporting & A / R
Prepare weekly revenue cycle and goal update reports.Review outstanding A / R and follow up with insurance and patients.Conduct payment research and process refunds.Special Projects
Maintain fee schedules, allowed amounts, and Athena cases.Monitor payment mismatches and communicate with Mindoula on denied claims.Meetings & Collaboration
Participate in weekly and monthly meetings with internal and external teams.Support cancellation tracker reviews and insurance accuracy audits.Requirements : What You Bring
Bachelor’s degree in Finance, Healthcare Administration, or equivalent experience.5–7 years of experience in healthcare revenue cycle management.Athena experience required ; CAQH familiarity preferred.ICD-10 Certification.Strong knowledge of billing, coding, and compliance.Excellent analytical, organizational, and communication skills.Sign on bonus at the end of 90 days dependent on knowledge