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Lead Payments Fraud Analytics Specialist
Lead Payments Fraud Analytics SpecialistCity National Bank • Newark, DE, United States
Lead Payments Fraud Analytics Specialist

Lead Payments Fraud Analytics Specialist

City National Bank • Newark, DE, United States
11 hours ago
Job type
  • Full-time
Job description

LEAD PAYMENTS FRAUD ANALYTICS SPECIALIST

WHAT IS THE OPPORTUNITY? As the Lead Payments Fraud Analytics Specialist, you will play a pivotal role in shaping the fraud prevention and risk management strategies for payment systems at the Bank. Your expertise will help mitigate fraudulent activities that could impact both the Bank and our clients. You will evaluate industry trends and threats in real-time, making informed recommendations that will be presented to senior executive management. Additionally, you will develop and implement robust fraud prevention analytics for new products and features.

WHAT WILL YOU DO?

  • Lead the development of the Bank's payments fraud strategy to significantly reduce payment fraud losses.
  • Analyze trends impacting payments fraud and provide real-time insights to thwart potential fraud against the Bank and its clients.
  • Design and create intricate analytical models for assessing fraud activities, both within specific payment systems and across diverse channels.
  • Act as the Bank's Knowledge Expert on Payments Fraud, and contribute actively to key payment initiatives.
  • Create, test, and implement rule criteria while balancing fraud prevention with exceptional client experiences, ensuring updates are made continuously to counteract fraud.
  • Analyze loss data and recommend effective strategies to prevent losses, evaluating fraud cases holistically to pinpoint trends and improvement areas.
  • Participate in crafting Fraud Policies and Risk Management initiatives to support various business units across the Bank.
  • Generate and present executive key performance metrics to senior management and enterprise risk teams.
  • Develop and deliver informative reports as requested, leveraging cutting-edge analysis tools for global delivery of actionable insights.

WHAT DO YOU NEED TO SUCCEED?

Required Qualifications :

  • Bachelor's Degree or equivalent experience.
  • A minimum of 5 years in financial services with substantial knowledge of payment systems, demonstrating an ability to navigate enterprise-wide roles and lead by influence.
  • At least 3 years of experience in fraud strategy and rule writing.
  • Proficient in reporting / query tools such as Brio, MS Query, MS Access, Excel, Crystal Reports, or Business Objects, with at least 3 years’ experience utilizing Falcon system / scoring.
  • Additional Qualifications :

  • Strong analytical, interpretive, and problem-solving skills to manage and interpret large volumes of data and their implications.
  • Preferred 7 years of financial services experience with in-depth payment systems knowledge.
  • At least 5 years’ experience with Falcon (or similar) fraud strategy and rule writing.
  • Experience with reporting / query tools such as Brio, MS Query, MS Access, Excel, Crystal Reports, or Business Objects.
  • Ability to construct and maintain intricate mathematical models.
  • Exceptional communication skills to effectively convey information to both senior executives and staff.
  • Sound judgment within established protocols to determine appropriate actions.
  • Comprehensive understanding of risk principles and procedures.
  • Capability to distill large datasets into succinct presentations with actionable business conclusions.
  • Thorough knowledge of PC computing environments and experience with database / data warehouses.
  • Ability to effectively engage with all levels of staff and clients.
  • Proficient in managing a fast-paced, deadline-driven environment while being adaptable to multiple tasks.
  • WHAT'S IN IT FOR YOU?

    Compensation : The starting base salary ranges from $101,231 to $172,355 per year, depending on skills, experience, and location. This position qualifies for bonuses and / or commissions.

    Benefits and Perks : At City National, we are committed to offering exceptional benefits, including :

  • Comprehensive healthcare coverage including Medical, Dental, and Vision plans, starting from the first of the month following your hire date.
  • Generous 401(k) matching contributions.
  • Career development opportunities through tuition reimbursement and internal training resources.
  • Valued Time Away benefits including vacation, sick leave, and volunteer hours.
  • Specialized health and family planning benefits including fertility assistance and targeted health support programs.
  • Career mobility support from a dedicated recruitment team.
  • Colleague resource groups designed for networking and community engagement.
  • ABOUT US : Since our founding in 1954 by entrepreneurs for entrepreneurs, City National Bank has been dedicated to helping our clients, colleagues, and communities thrive. We are a subsidiary of the Royal Bank of Canada, a leading diversified financial services company in North America. To learn more about our dynamic culture, please visit our website.

    INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT : City National Bank promotes an inclusive environment that values diversity in all forms. We are an equal opportunity employer, and all qualified applicants will be considered for employment, regardless of race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status under the law.

    We are unable to require or administer lie detector tests in Massachusetts as a condition of employment or continued employment. Violations of this law may result in criminal penalties and civil liability.

    This job accepts applications on an ongoing basis until filled, and unless indicated as fully remote, the role requires reporting to a designated City National location as an essential function.

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