Quality Engineer

The Blueprint (Role Profile)

The Quality Engineer works collaboratively with leadership, quality, operations, customer service, outside vendors, and other applicable parties to drive and sustain Apex Tool Group's Campbell Chain quality management system including maintain ISO-9001 certification. This individual leads the corrective action initiatives and quality improvement.

The Build (Responsibilities)

• Manage the quality management system, ensuring policy implementation and maintenance and reporting to plant leadership.
• Lead corrective action processes to focus on significant improvement opportunities and ensure timeliness, implementation, and effectiveness.
• Communicate with customers, leadership, sales, marketing, and customer services to resolve quality complaints and returned goods issues.
• Facilitate the development of procedures and instructions to meet ISO-9001 standards and business objectives to improve products and processes standardization; minimize errors, delays, and costs; and prevent defects at all stages of the manufacturing process.
• Create and maintain quality information systems and surveys to track and report key quality KPI's to support maintenance of ISO-9001 standards and business objectives. Analyzes data to identify trends in product quality or defects with the goal of mitigating and preventing recurrence and future defects.
• Review internal and external quality standards to ensure manufactured products meet and exceed company, ISO-9001, government, and customer expectations.
• Lead projects to improve and maintain the quality management system, driving quality standards for in-process and finished goods products and materials.
• Maintain quality system documentation, notifying management and associates of issues and revisions affecting them and maintaining record-keeping compliance.
• Provide training and guidance to associates at all levels.
• Serve as ISO-9001 lead auditor, managing the internal quality audit function to balance compliance needs with value-added activities. Maintain audit records including schedules, checklists, reports, corrective action requests, and auditor qualifications.
• Perform other duties as requested, directed, or assigned.

The Toolbox (Qualifications)

Minimum Qualifications :

Preferred Qualifications :