Customer Care Consultant Weaverville, NC - Starting January 2026

Customer Care Consultant Weaverville, NC - Starting January 2026

Join to apply for the Customer Care Consultant Weaverville, NC - Starting January 2026 role at Ally.

Overview

Ally Financial is seeking a Customer Care Consultant in Weaverville, NC, starting January 2026. The role involves providing personalized customer service in Ally's Contact Center and developing your career with Ally through various development programs.

Responsibilities

• Deliver a world-class experience for Ally's customers during every interaction.
• Provide personalized customer service by establishing rapport and maintaining a positive, friendly demeanor.
• Handle channels such as inbound calls, outbound calls, and messaging to assist customers.
• Make the ordinary extraordinary for customers, corporate partners, communities, teammates, and investors.

Class Details and Work Schedule

Work Arrangement

Qualifications

Training and Nesting

What Ally Offers

Equal Opportunity

Ally is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other status protected by law. Reasonable accommodation requests can be directed to hrpolicy@ally.com.

J-18808-Ljbffr