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Director of Operations

Director of Operations

YWCA Tri-County AreaPottstown, PA, US
7 days ago
Job type
  • Full-time
  • Part-time
Job description

Job Description

Job Description

Benefits :

  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Tuition assistance
  • Vision insurance
  • Wellness resources
  • Flexible schedule
  • Savings bank

JOB TITLE : Director of Operations

FLSA STATUS : Exempt, Salaried, Full-Time

HOURS : Monday to Friday, 8AM-4PM (occasional nights and weekends required, flexibility required to meet the needs of the departmentand position)

LOCATION : Pottstown, PA

SUPERVISOR : Vice President of Social Services

WHO WE ARE :

YWCA Tri-County Area is on a mission to eliminate racism, empower women, and promote peace justice, freedom, and dignity for all. YW serves more than 3,000 people annually in Montgomery, Chester, and Berks counties as a leader in advocating for girls, women, and families. YWs quality programs and services focus on education, designed to build individual, family, and community success : early childhood education; Youth Empowerment Programs that include enrichment, STEM learning, and recreation; adult education and English as a Second Language; workforce development; Foster Grandparent Program; and holistic wraparound services. Mission-based advocacy efforts raise awareness, offer issue education, and build social capital around women's empowerment, racial and social justice, and safe and healthy communities.

YWCA Tri-County Area is an Equal Opportunity Employer offering competitive salaries and benefit packages.

WHAT WE ARE LOOKING FOR :

Seeking a proactive and knowledgeable Director of Operations who will apply a comprehensive facility management strategy to oversee the day-to-day operations of 4 multi-purpose human services and recreational buildings. The ideal candidate will have experience in preventative maintenance, inventory management, contractor & service provider coordination, managing mechanical and utility outages, and repair / replace project management. Knowledge of life safety, OSHA, and building code required. Must be a front-line manager with above average computerized maintenance and incident management system competency (generate time & expense reports, document project & task hours, update project plans, input and retrieve consistent & qualitative data) The Director of Operations manages a team of part-time and full-time staff, as well as supplemental staff from third-party work programs and volunteers.

WHAT YOULL BE DOING :

  • Manage Operations staff by recruiting, training and coaching employees, communicating job expectations, appraising performance, and providing disciplinary recommendations
  • Manage assigned priorities and personnel to complete daily task queue and building improvement projects
  • Utilize preventative maintenance best practices to prolong equipment lifespan, prevent catastrophic failures, and preemptively identify and address emergent issues before equipment fails or reaches end of life
  • Coordinate and schedule inspections and audits to ensure buildings and workspaces maintain high availability, legal / regulatory compliance, and adhere to safety standards
  • Utilize computerized maintenance & inventory system to monitor key metrics for day-to-day operations to ensure efficient and timely completion of tasks
  • Act as primary point of contact for escalated issues, meeting and coordinating with vendors, service providers, contractors and 3rd parties
  • Coordinating with department leaders and building tenants to ensure equitable and efficient resolution of concerns and requests
  • Create, submit, and archive purchase orders, procurement, expense tracking and reconciliation for Operations & Facilities Department purchases
  • Manage inventory of building mechanical spaces, facilities, HVAC, tools, vehicles, and materials
  • Participate in job-related professional development, continually enhance skills and knowledge of the organizations needs and stay ahead of potential issues
  • Routinely survey and audit buildings for safety hazards, unlocked doors, or failing equipment; reports deficiencies to DOIT, documents in inventory, and participates in planning and budgeting process for upgrades or replacement
  • Utilize YWCAs computerized emergency alert system
  • Act as point of contact and front line supervisor for urgent and after hours incident requests
  • Other duties as assigned within the scope of position expectations.

    • WHAT YOULL BRING TO THE POSITION :

  • Ability to work independently, in a fast-paced environment while managing time efficiently
  • Proven ability to work cooperatively with clients, staff, and volunteers of all ages, ethnic backgrounds, and socioeconomic levels
  • Excellent communication skills in English both oral and written and ability to utilize communication skills in both internal and external environments
  • Professional and effective use of email, phone systems, and business computer information systems and hardware
  • Ability to use computerized time logging, tracking and report management system to collect and display time and expense for incident resolution and project progress
  • Strong time management skills and attention to detail, accuracy of data entry & organizational skills
  • Ability to perform quality inspections and ensure Operations Team adheres to established protocol, standards, and schedules
  • Strong knowledge of safety hazards and regulations (ADA, Fire Code, OSHA, etc.)
  • Ability to perform basic repairs and operate tools or equipment used in routine maintenance.
  • Understanding of YWCAs mission, goals, and objectives and ability to work independently with a high level of energy and contribute as a part of a larger team.
  • May require working non-traditional hours based on operational needs for scheduled events

    • Education / Experience :

  • High School Diploma or equivalent required.
  • 5 years of supervisory and oversight responsibilities.
  • Must be willing to submit to background checks, in accordance with local laws and regulations.
  • Current Health Assessment and TB test.
  • Must have a valid drivers license position will require travel between all YW3CA locations.

    • Physical Requirements :

  • Prolonged periods standing.
  • Must be able to lift, bend, stoop, climb, reach, and lift up to 50 pounds at a time.

    • Equal Opportunity Employer

    YWCA Tri-County Area is an equal opportunity employer and it is our policy that employees and applicants will not be subjected to unlawful discrimination or harassment based on race, col-or, religion, sex, age, national origin, veterans status, marital status, physical or mental disability, sexual orientation, or any other basis prohibited by applicable state, federal or local laws.

    Accordingly, YWCA Tri-County Area will hire, train, and promote individuals in accordance with this Equal Employment Opportunity Policy; make decisions according to the principle of equal opportunity by imposing only bona fide occupational qualification requirements for employment opportunities; and administer all personnel practices and programs (including, but not limited to, compensation, benefits, transfers, and training) in accordance with this Equal Employment Opportunity Policy.

    YWCA Tri-County Area is interested in every qualified candidate who is eligible to work in the United States. Unfortunately, YWCA Tri-County Area is unable to sponsor employment for international candidates at this time.

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    Director Of Operation • Pottstown, PA, US