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Regional Manager

Regional Manager

DAIOHS U.S.A., INC.Villa Park, IL, US
20 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description :

At First Choice Coffee Services , we’re on a mission to fuel workplaces across the nation with unbeatable customer service and top-quality office coffee solutions. For nearly 50 years, we've proudly served businesses throughout the U.S., delivering premium coffee experiences right to their break rooms.

We're currently seeking a Regional Manager for our Northeast Region.

Why Join Us?

  • Be part of a trusted, established company
  • Enjoy a supportive, team-oriented work culture
  • Take pride in helping businesses stay fueled and focused

Bring your drive, reliability, and commitment to excellence—and let’s brew success together!

What you’ll be doing – The Role

The Regional Manager oversees and manages multiple branches within the Northeast Region, ensuring exceptional service while achieving financial and operational goals. This role involves leading and mentoring Branch Managers, driving customer satisfaction, and developing strategies to improve service, efficiency, and profitability.

Leadership and Team Development

  • Provide leadership, guidance and support to branch managers and their teams.
  • Leverage leadership skills to set goals and provide regular performance feedback, utilizing all available resources, such as direct field observations, one-on-one development conversations, new and remedial training, and through Daiohs USA established performance management process.
  • Assist in training and developing all Branch managers and key personnel within the branches.
  • Foster a culture of collaboration, accountability, and customer focus across the region.

    • Operational Management

  • Oversee day-to-day operations of all branches within the region to ensure consistency in service quality and operational efficiency.
  • Provide support for recruiting, hiring, training, coaching, and counseling Branch managers
  • Work with leadership team to develop new and innovative programs to increase sales and profits
  • Own and foster effective communication at all levels of the organization.

    • Financial Oversight

  • Develop and manage regional budgets, ensuring cost control and profitability.
  • Analyze financial reports and operational data to identify trends, challenges, and opportunities for improvement.
  • Collaborate with sales teams to meet revenue targets and drive regional growth.

    • Strategic Planning and Execution

  • Develop and execute strategies to align regional goals with overall company objectives.
  • Identify opportunities for market expansion and operational improvements.
  • Stay informed on industry trends and competitor activities to maintain a competitive edge.

    • What’s in it for me? – The Benefits

  • Salary Range : $110,000-$135,000
  • Generous Quarterly bonus opportunity
  • Long Term Incentive Plan
  • 401(k) and company matching
  • Medical, Dental and Vision Insurance
  • Employee Assistance Program
  • Flexible Spending Account
  • Life insurance
  • Paid vacation and sick time
  • 9 paid holidays

    • Requirements :

    What you’ll bring – The Person

  • Minimum of five (5) years of operations and leadership experience.
  • Experience within the office coffee services industry is preferred.
  • Experience with oversight and management of P&L financial statements preferred.
  • Experience in the following areas will be considered a key asset : sales, customer service leadership and client negotiations, route sales operations and / or management, training and development of sales staff.
  • Live or willing to relocate to Northeast region is required.

    • Daiohs USA is committed to providing all applicants and employees equal employment opportunities when it comes to hiring, job assignments, compensation, benefits, training, and all other work-related matters. Personnel decisions at Daiohs are made without considering someone’s legally protected characteristics, such as their race, color, religion, gender, gender identity or expression, pregnancy, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, genetic information or characteristics, diagnosis or history of cancer, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

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    Regional Manager • Villa Park, IL, US