Customer Service Representative
Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquiries including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.
Responsibilities include :
- Assisting the Service Center Manager
- Taking and delivering messages for the Service Center Manager and Account Managers
- Providing assistance to Drivers
- Preparing bills of lading and delivery receipts
- Maintaining excellent communication with external and internal customers as well as interline companies
May be asked to assist with :
PayrollData entryFreight reportsDriver collect reportsBilling and fillingQualifications include :
Skillful in Microsoft Office ProgramsExcellent keyboarding skillsExperience in a fast-paced environment with excellent attention to detailExperience with handling a high volume of phone callsExceptional communication and customer service skillsBenefits include :
Stable and growing organizationCompetitive weekly payQuick advancementCustomized training programProfessional, positive and people-centered work environmentModern facilitiesStarting Pay : $18.00 / hour. Pay does vary depending on relevant experience.