Product Operations Leader
We're hiring a Product Operations Leader to drive operational rigor, improve visibility into product performance, and help scale strategic initiatives across the product organization. This role sits at the intersection of product, strategy, and executionideal for someone who is AI-fluent that excels at translating goals into action, aligning cross-functional teams, and delivering results.
Essential Responsibilities :
- Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product.
- Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
- Assesses the customer experience and customer needs in product requirements and decision making.
- Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis.
- Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
- Oversees product profitability measures, including budget.
- Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product leadership as needed.
- Partners with content strategists, data scientists, product designers and user experience researchers.
- Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.
Minimum Qualifications :
Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.Success Metrics :
Quality and impact of quarterly planning outputsExecutive satisfaction with strategic communications and insightsCross-functional alignment and decision velocityPreferred Qualifications :
8+ years in product operations, strategy or business operationsExperience with business operations and planning cadencesStrong track record of driving cross-functional initiatives and managing executive-level reportingExcellent communication skillsespecially in synthesizing complex topics into strategic narrativesDeep experience working with data and metrics and running business reviewsStrong business acumen and an understanding of how product decisions impact company performance