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Cash Application Representative
Cash Application RepresentativeChildren's National Hospital • Silver Spring, MD, United States
Cash Application Representative

Cash Application Representative

Children's National Hospital • Silver Spring, MD, United States
26 days ago
Job type
  • Full-time
Job description

The Cash Application Rep II will be responsible to post payments and make adjustments to patient accounts. H / She will maintain records in filing system, document activities and contacts in system. Will develop understanding of assigned managed care contractor and payor requirements.

Qualifications : Minimum Education

High School Diploma or GED (Required)

Minimum Work Experience

2 years Related experience (Required)

3 years Health care experience (Required) Or

1 year Business Operations Spec. I or II (Required)

Functional Accountabilities

Patient Accounts

  • Receive electronic and hard copy payment batches from payers; review documents for proper authorizations prior to posting; allocate and post payments to correct accounts.
  • Process prepared requests for contractual adjustments and denials based on codes.
  • Process inter-company transfers.
  • Re-establish reimbursement paid in error and accounts receivable; identify and correct credit balances resulting from double payments.
  • Based on payer requirements and department practices, determine amount to bill from parent / guarantor.
  • Recommend write-off amounts to manager for decision-making.

Refunds

  • Analyze overpayments and credit balances.
  • Based on guidelines and contractual requirements, recommend refunds to manager for approval.
  • Record

  • Record all check numbers received from the bank into an Excel spreadsheet daily.
  • Reconcile batch amounts with posting process.
  • Evaluate late charges for accuracy and enter late charges into an Excel spreadsheet daily.
  • Safety

  • Speak up when team members appear to exhibit unsafe behavior or performance
  • Continuously validate and verify information needed for decision making or documentation
  • Stop in the face of uncertainty and takes time to resolve the situation
  • Demonstrate accurate, clear and timely verbal and written communication
  • Actively promote safety for patients, families, visitors and co-workers
  • Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
  • Organizational Accountabilities

    Organizational Accountabilities (Staff)

    Organizational Commitment / Identification

  • Anticipate and responds to customer needs; follows up until needs are met
  • Teamwork / Communication

  • Demonstrate collaborative and respectful behavior
  • Partner with all team members to achieve goals
  • Receptive to others' ideas and opinions
  • Performance Improvement / Problem-solving

  • Contribute to a positive work environment
  • Demonstrate flexibility and willingness to change
  • Identify opportunities to improve clinical and administrative processes
  • Make appropriate decisions, using sound judgment
  • Cost Management / Financial Responsibility

  • Use resources efficiently
  • Search for less costly ways of doing things
  • Safety

  • Speak up when team members appear to exhibit unsafe behavior or performance
  • Continuously validate and verify information needed for decision making or documentation
  • Stop in the face of uncertainty and takes time to resolve the situation
  • Demonstrate accurate, clear and timely verbal and written communication
  • Actively promote safety for patients, families, visitors and co-workers
  • Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
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    Cash Application Representative • Silver Spring, MD, United States

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