RDA Business Office Manager I

Job Description

Job Description

The RDA Business Office Manager 1 provides oversight and coordination of all dental operations including supervising clerical staff in patient registrations, scheduling appointments, collections, and medical records and also supervising clinical personnel in patient care, patient flow and equipment maintenance.

May supervise any combination of the following positions; Team Clerk, Registration Clerk, Consumer Relations Specialist, Dental Assistant I / II, Registered Dental Assistant I / II.

Reports to : Clinic Administrator and Dental Director

Supervises : May supervise any combination of the following positions : Team Clerk I / II, Registration Clerk, Consumer Relations Specialist, Dental Assistant I / II, Registered Dental Assistant

Qualifications :

1.Minimum Associate degree with previous business office experience. Bachelor’s degree is desirable. (Two years of related office experience may be substituted for one year of college.) Must have a Registered Dental Assistant (RDA) license with Sealant Certification.

2.High School diploma or General Educational Development (GED) certificate equivalency.

3.Three years' progressive responsibility in health care, with two years' experience direct supervision.

4.A working knowledge of RVS, ADA, and Denti-Cal coding. Proficient in knowledge of Medi-Cal, Access Dental, Safeguard and insurance billing and collections.

5.Thorough working knowledge of business English, spelling, punctuation, and contemporary general office practices and procedures

6.A working knowledge of Medi-Cal, Medicare and other state insurance billing and collections.

7.Fluency in English (speak, read and write) with a thorough working knowledge of business English, spelling, punctuation.

8.Fluency in Spanish (speak, translate, read and write) is required.

9.Math skills sufficient to prepare routine spreadsheets, calculate / balance invoices / expense reports, calculate income for patient eligibility purposes and similar.

10.Excellent leadership skills.

Northeast Valley Health Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Northeast Valley Health Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.