Overview
Team Lead (Global Integrated / Experiential Marketing) – Remote / In-Field, 30 - 35 hours per week [1 Month Nov 21-Dec 21] with possibility of extension. Wage : $25-$28 / hour.
About The Role
This is an exciting opportunity for a growing sales & marketing professional to work within a highly strategic Business Unit supporting a major consumer electronic brand's field sales and training team from planning, execution to measurement. As a Team Lead, you will be a central position on the team, responsible for supporting day to day preparation and planning for clients infield programs. The Team Lead is the hub of the wheel, assisting management with the streamlined oversight and preparation for all brand campaigns.
Responsibilities
- Act as the primary and most accessible contact for all Brand Ambassadors within your assigned region. This includes attending regular team meetings and one-on-one check-ins to provide guidance or address concerns
- Oversee all day-to-day operational details to guarantee flawless execution. This involves confirming BAs punctuality, ensuring they are fully equipped with all necessary materials and verifying that activation sites are set up correctly
- Build team morale, celebrate individual and group achievements, and encourage professional growth among your Brand Ambassadors
- Actively participate in consumer interactions to set the standard for excellence. Demonstrate best practices for initiating educational conversations, conveying brand messages clearly and effectively, and creating a positive, memorable experience for the consumers
- Meet with on-site contacts as needed to discuss campaign presence, adjustments or feedback
- Transport necessary assets to activation site and support with setup as required
- Swiftly resolve logistical challenges, manage last-minute staffing changes, and handle unexpected situational problems to ensure the campaign runs smoothly
- Conduct essential administrative functions such as reviewing weekly schedules and verifying timesheets
- Monitor and track KPIs focused on consumer engagement, quality of interactions, and educational reach; compile and deliver regular reports on regional team performance, campaign highlights, and operational status
- Gather qualitative feedback, consumer insights and photos from the field to share with senior management
- Travel regularly and extensively to activation sites to work alongside the team
- Use Google Workspace tools (Docs, Drive, Slides, Sheets, Meet) to stay organized and communicate clearly
Qualifications
Background in roles like Team Lead, Field Manager, or Event Manager, especially within experiential marketingNatural leader who can mentor, build a team, and communicate effectively with both the team and the publicWillingness to Travel – frequent travel within the designated region to support the team on-siteMust be resourceful and able to handle logistical or staffing challenges quickly and effectivelyA genuine enthusiasm for interacting with people and creating positive brand experiencesExperience in reporting and analyzing infield metricsSome sales experience requiredRegular access to a vehicleWhy You'll Love It Here
Flexible, hybrid work environmentWork with top-tier brands and inspiring teammatesSpace to grow, learn, and leadA supportive, creative culture where your ideas matterAbout Us
Mosaic is part of Acosta Group – a collective of trusted retail, marketing and foodservice agencies reimagining how people connect with brands at every point in their shopping journey. As a leading North American integrated marketing agency, Mosaic specializes in experiential marketing, commerce + retail media, field marketing, design and production. With a 35+ year history, Mosaic has offices in Chicago, Dallas, and Toronto and full reach across North America. We focus on creating brand experiences that connect brands with consumers in creative and relevant ways.
Acosta Group is an equal opportunity employer. If reasonable accommodation is needed, contact AskHR@acosta.com with "Applicant Accommodation" in the subject to expedite the request. By applying, you agree to our Privacy Policy and Terms and Conditions of Use. Acosta, and its subsidiaries, is an Equal Opportunity Employer.
Salary Range : $25.00 - $28.00
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