Learning & Development Lead

Haven is building the future of migraine care for the 40 million Americans who suffer from this debilitating neurological condition. Backed by Precursor Ventures and 1843 Capital, we're transforming how migraine is treated through an innovative combination of telemedicine, AI-enabled monitoring, and personalized care plans. Our early results are exceptional—our initial patient cohort is seeing a 70% improvement rate with days impacted by headache reduced by half.

The Opportunity

We’re hiring a

Learning & Development Lead

to design and scale onboarding, training, and continuous education for our clinical and patient-facing teams. This role is key to ensuring every patient interaction reflects Haven’s standards of compassion, quality, and excellence. You’ll report into the Head of operations and partner with the CMO, clinical leaders, and service experience teams to create training programs that help Haven grow with consistency and heart.

This is a

build-from-scratch role : you’ll create the foundation for L&D at Haven, designing both content and process, and directly shaping the culture of how we develop and support our teams.

You’ll Help Us

Build and own the onboarding experience for new clinicians and staff (MD / DOs, APPs, RNs, MAs, navigators, and support roles).

Design and deliver clinical training programs, ensuring care standards are consistent across states and service lines.

Partner with leadership to create a structured curriculum for clinical protocols, service experience, compliance basics, and Haven-specific tools.

Implement ongoing learning and coaching programs to reinforce skills, improve patient experience, and maintain high service standards.

Establish feedback loops with staff and patients to continuously improve training content and delivery.

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