Talent.com
Shift Manager - Lunch/Afternoon Shift
Shift Manager - Lunch/Afternoon ShiftWendy's • CEDAR SPRINGS, MI, US
Shift Manager - Lunch/Afternoon Shift

Shift Manager - Lunch/Afternoon Shift

Wendy's • CEDAR SPRINGS, MI, US
30+ days ago
Job type
  • Full-time
Job description

Position Overview

The Shift Manager position is the first management level role in the restaurant. This position is responsible for the opening and closing duties and assisting in the execution of daily operations. Responsible for overall restaurant effectiveness, quality and customer service. As needed, you may be assigned other managerial and supervisory responsibilities, including performing as the Ops Leader.


Key Responsibilities

  • Train, monitor, and reinforce food safety procedures to crew members
  • Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close
  • Perform walk-thru to ensure restaurant is ready to open/close and/or rush-ready
  • Work with Restaurant Management team to train, develop and communicate with crew members and Team Trainers through team huddles, manager meetings, etc. Supervise crew members and Team Trainers in a way that maximizes retention
  • Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies and procedures to "Delight Every Customer"
  • Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees
  • Help execute appropriate shift-specific procedures according to DOP. Assist the Restaurant Management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.
  • Follow up and ensure resolution of VOC issues as needed
  • Onboard new hires in Workday


Qualifications

  • Education: High School Diploma or GED
  • Must be at least 18 years of age
  • 6 months or more of restaurant, retail, customer service focused, or equivalent experience
  • Available for full time and close/ shifts
  • Ability to multi-task while maintaining composure and be able to give and take direction, work well in a team environment and have a strong service focus. Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues
  • Ability to work, concentrate and perform duties accurately in a fast paced environment that may involve noise and hot/cold temperatures or other elements. Must be able to stand for prolonged periods of time
  • Position requires the use of a headset. Frequent lifting and carrying (at times up to 50 lbs.), reaching, pushing, pulling, bending, kneeling and stooping is involved
  • Must be available to report for work promptly and regularly, as well as work all day parts and days of the week. May be required to transfer from one location to another and must have the ability to travel to other restaurants, Area office, etc., as business needs dictate
  • Must have or be willing to obtain ServSafe certification by end of training
Create a job alert for this search

Shift Manager - Lunch/Afternoon Shift • CEDAR SPRINGS, MI, US

Similar jobs

Shift Manager

McDonald'sComstock Park, MI, United States
Full-time

McDonald's - 3917 Alpine Avenue Northwest - Responsibilities: Lead shifts to ensure Quality, Service and Cleanliness for customers; Plan for each shift; Monitor performance during the shift; Help d...Show more

 • Promoted

Shift Manager

Arby'sCedar Springs, MI, United States
Full-time

You may know us as the brand with Roast Beef and Curly Fries but we are also crafting incredible career opportunities.You're in the right place if you're here for benefits and perks such as:.Free s...Show more

 • Promoted

Shift Manager

Checkers & Rally'sGrand Rapids, MI, US
Full-time

At Checkers & Rally’s we make a difference in people’s lives by serving our Franchisees, Teams, and Guests.As a member of the team you will assist the General Manager thru managing successful shift...Show more

Shift Manager - Urgently Hiring

Taco Bell - GainesGrand Rapids, MI, US
Full-time

What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America.At Border Foods, we work with a peop...Show more

 • Promoted

Casino Tools Reviewer

ReeledgeWhite Cloud, Michigan, United States
Full-time

Join our distributed team and help evaluate online platforms through interactive testing assignments.This is a flexible, remote opportunity with full training provided and no prior experience requi...Show more

 • Promoted

Shift Leader - Wyoming

BIG BOY RESTAURANT GROUP LLCWyoming, MI, United States
Full-time

This entry level management position assists the management team by ensuring total guest dining satisfaction.The primary role of the Shift Leader is to ensure hospitality excellence by managing, co...Show more

 • Promoted

Shift Manager

Pizza HutRockford, MI, United States
Full-time

Working at Pizza Hut is about making hungry people happy.It's about being independent and having fun, making new friends and earning extra cash.If you're ready to take the next step in your career ...Show more

 • Promoted

Shift Manager

Taco BellCEDAR SPRINGS, MI, US
Full-time

What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America.At Border Foods, we work with a peop...Show more

Shift Leader

Panda Restaurant GroupGrandville, MI, US
Full-time

Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,...Show more

Shift Leader

Dunkin'WYOMING, MI, US
Full-time +1

Shift Leader at Dunkin’ – Step Up, Lead On, and Keep America Running!.Part-Time or Full-Time | Competitive Pay + Growth Opportunities.America runs on Dunkin’, and so do our teams! We’re seeking mot...Show more

Shift Manager - Morning Shift

Wendy'sCEDAR SPRINGS, MI, US
Full-time

The Shift Manager position is the first management level role in the restaurant.This position is responsible for the opening and closing duties and assisting in the execution of daily operations.Re...Show more

Certified Registered Nurse Anesthetist (CRNA) - Anesthesiology - General/Other in Woodland Park, SC

LocumJobsOnlineWoodland Park, SC, US
Full-time +1

Certified Registered Nurse Anesthetist | Anesthesiology - General/Other.Competitive weekly pay (inquire for details) .LocumJobsOnline is working with CompHealth to find a qualified Anesthesiology C...Show more

 • Promoted

Shift Manager

BojanglesWYOMING, MI, US
Full-time

The Shift Manager is responsible for leading restaurant operations during assigned shifts, ensuring exceptional customer service, food safety, and team performance.This role includes opening and cl...Show more

Mail Handler - No Experience Required

Postal Jobs AssistWhite Cloud, Michigan, United States
Full-time

USPS is actively accepting applications for Mail Handler Assistants nationwide.This position is open to candidates of all experience levels, with comprehensive training provided to help you succeed...Show more

 • Promoted

Window Clerk/Customer Service - No Experience Required

Postal Jobs AssistParis, Michigan, United States
Full-time

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide.This role ensures the smooth distribution of mail while offering professional customer support.USPS provide...Show more

 • Promoted

FT Kitchen Shift Leader

Chick-fil-AGrand Rapids, MI, United States
Full-time

Kitchen Manager at Chick-fil-A Alpine Avenue.Alpine Ave NW, Grand Rapids, MI 49544.Are you a proven leader with a passion for operational excellence and team development? Chick-fil-A is looking for...Show more

 • Promoted

Shift Leader

WingstopWyoming, MI, United States
Full-time

We are looking for excellent shift leaders to supervise the operations of a shift to ensure that food safety, product preparation, cleanliness, and company standards are maintained.This includes wo...Show more

 • Promoted

Shift Leader

Wetzel's Pretzels LLCGrandville, MI, United States
Full-time

Shift Leader at Wetzel's Pretzels.Compensation: Hourly Rate + Tips = $15+ per hour.Are you looking for a fun and dynamic working environment? Do you enjoy delighting customers with delicious, hand-...Show more