Talent.com
Onboarding Manager

Onboarding Manager

Savvy Advisors, Inc.New York, NY, United States
3 days ago
Job type
  • Full-time
Job description

About Savvy :

Wealth management is a $545 billion industry in the US, yet remains archaic and inefficient with low technology penetration. 75% of financial advisors don't offer digital communication beyond email, and 62% still build financial plans manually in Excel. This leads to a poor client experience and results in financial advisors spending over 70% of their time on non-client facing, manual work.

Savvy is changing that. We're building the most advisor-centric platform in wealth management : a digital-first solution that modernizes human financial advice. Advisors who partner with Savvy tap into AI-powered software, automated sales and marketing, and seamless back office workflows to scale faster and spend more time with clients.

We've raised over $105M to date from Thrive Capital, Index Ventures, Canvas Ventures, Mark Casady (former LPL Financial CEO), and other top-tier investors. Our team is made up of repeat founders and operators who've helped build Airbnb, Square, Brex, Carta, Facebook, $200B+ RIAs, and more.

Savvy is at a pivotal point in its growth trajectory, having established strong product-market fit in providing a modern platform to financial advisors. We've surpassed $2.2 billion in AUM in less than three years, grown 600%+ in the last 18 months, and are entering the next phase of the company which involves rapid expansion of our product offering and continued revenue growth. Come help us scale!

The Role :

Savvy is looking for a customer-obsessed operator to join our early-stage team and work closely with the Savvy's financial advisors to ensure we are providing a best-in-class onboarding and implementation journey while maintaining a fast speed to revenue. This individual will get significant exposure to Savvy's Advisory, Operations, Growth, Product, and Marketing efforts.

Who you are :

  • You've got positive energy. You're optimistic about the future and determined to get there.
  • You're never tired of learning. You're able to self-teach new platforms and ways of working.
  • You appreciate direct communication. You're both an active communicator and an eager listener. You're motivated by feedback and see every setback as an opportunity to grow.
  • You can pivot on the fly. We are fast-growing, so our priorities are constantly evolving. What you worked on last month may not be the same next month.
  • You have a humble and "can do" attitude. Our teams create high-quality work on quick timelines.
  • You want to be part of a winning team. We're stronger together, and you're a person who embraces being pushed out of your comfort zone.

The Advisor Success team is a cross-functional team working across the whole company. You will directly report to the Head of Advisor Success.

Responsibilities :

  • Own the Advisor Onboarding Journey : Execute a seamless end-to-end onboarding process for advisors transitioning their practice to Savvy.
  • Sales-to-Activation Handoff : Collaborate with the Growth team to ensure a smooth handoff; optimize advisor onboarding with key milestones that maximize impact in the first 90 days.
  • Enable Early Adoption : Deliver initial training and resources that empower advisors to quickly leverage Savvy's software, tools, and financial products.
  • Deliver Speed to Revenue : Drive revenue results for the company by onboarding advisors quickly. Act as a day-to-day contact for advisors during the transition process.
  • Balance several onboarding and activation processes while maintaining clear communications with stakeholders and remaining adaptive in a rapidly evolving environment.
  • Monitor and report on transition progress and potential risk situations. Coordinate with the Client Servicing Team to ensure smooth client account transitions.
  • Passion to do whatever it takes to solve complex problems and build scalable processes.
  • Contribute to improving our capabilities by enhancing existing processes.
  • Must have :

  • 3 to 5+ years in a sales enablement, customer success, client engagement, or account management role in technology, fintech, or wealth management.
  • Demonstrated success in a customer-facing role. Excellent communication and relationship-building abilities. Empathy, understanding, and confidence in order to effectively engage with advisors.
  • Training and Presentation skills. Enabling our advisors to become power users. Be able to adapt and personalize training styles for different advisors' needs.
  • A collaborative, low ego, and self-starter attitude. This individual must be willing to roll up their sleeves, have an incredible ownership mentality, and have a customer-centric mindset.
  • Ability to plan and prioritize workload; ability to multitask and meet deadlines with quality output.
  • Passion for solving complex problems and building scalable processes.
  • Comfort working in a high growth, constantly changing environment.
  • Adept at quickly learning and adopting new technologies.
  • Nice to have :

  • Prior work experience in the Wealth Management industry
  • Prior work experience at a high-growth start up
  • Prior experience in the services industry
  • Additional Information :

    Savvy Wealth is an equal opportunity employer. We are committed to fostering an inclusive work environment that values diversity and individual contributions.

    Benefits :

  • Competitive salary and equity package
  • Unlimited PTO + paid company holidays
  • Access to holistic medical, dental, and vision plans
  • Company 401(k), Commuter, and HSA / FSA plans
  • NYC office in the heart of Manhattan
  • Lunch and snacks provided in the office
  • Access to virtual mental health care (Spring Health), vision related benefits (XP Health), and health concierge (Rightway) to help you find the right care
  • Access to counseling for stress management, dependent care, nutrition, fitness, legal, and financial issues (Guardian WorkLifeMatters EAP)
  • Create a job alert for this search

    Manager Onboarding • New York, NY, United States

    Related jobs
    • Promoted
    Manager, Onboarding & Engagement

    Manager, Onboarding & Engagement

    Tiffany & Co.New York, NY, US
    Full-time
    Manager For Onboarding And Engagement.The Manager for Onboarding and Engagement is responsible for managing the design and execution of onboarding initiatives that enhance the employee experience f...Show moreLast updated: 30+ days ago
    • Promoted
    Onboarding

    Onboarding

    CarePoint Health SystemJersey City, NJ, US
    Full-time
    Carepoint Health Leadership Opportunity.CarePoint Health is one of New Jersey's leading health care systems comprised of three long-standing and highly-regarded hospitals; Bayonne Medical Center in...Show moreLast updated: 30+ days ago
    • Promoted
    Drive with DoorDash - Flexible Onboarding

    Drive with DoorDash - Flexible Onboarding

    DoorDashNewark, NJ, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 9 days ago
    • Promoted
    Onboarding Manager (Contract)

    Onboarding Manager (Contract)

    ChiefNew York, NY, United States
    Full-time
    Chief is a private network of the most powerful women executives in business.Our mission is to maximize the leadership impact of our members. Our network represents more than 10,000 companies includ...Show moreLast updated: 3 days ago
    • Promoted
    Customer Onboarding Manager - NYC

    Customer Onboarding Manager - NYC

    SynthesiaNew York, NY, US
    Full-time
    Customer Onboarding Manager - NYC.From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, no...Show moreLast updated: 30+ days ago
    • Promoted
    Delivery Driver - Onboarding / Onboard

    Delivery Driver - Onboarding / Onboard

    DoorDashNewark, NJ, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 9 days ago
    • Promoted
    Full Time Branch Ambassador- North Nassau Area

    Full Time Branch Ambassador- North Nassau Area

    Capital OneLevittown, NY, United States
    Full-time +1
    Full Time Branch Ambassador- North Nassau Area.The Reimagined Branch Experience : .Welcome to a new idea in banking.Here at Capital One, we’re redefining how people bank. You see, we believe banking s...Show moreLast updated: 30+ days ago
    WSA Sales Onboarding Manager - Great Lakes

    WSA Sales Onboarding Manager - Great Lakes

    WSA AmericasNew York, New York, .US
    Full-time
    Quick Apply
    WSAudiology is a global leader in the hearing aid industry.Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions o...Show moreLast updated: 5 days ago
    • Promoted
    Manager, Partner Onboarding & Technical Integrations

    Manager, Partner Onboarding & Technical Integrations

    A+E NetworksStamford, CT, United States
    Full-time
    Work Locations : With the exception of some select roles that have in-office requirements, A+E Global Media operates on a flexible model that allows for remote, hybrid or full time in office work (i...Show moreLast updated: 3 days ago
    • Promoted
    Senior Client Onboarding Manager

    Senior Client Onboarding Manager

    ProgynyNew York, NY, US
    Full-time
    Senior Client Onboarding Manager.Progyny is looking for a motivated Senior Client Onboarding Manager to lead internal and external stakeholders throughout our benefit implementation process.The Sen...Show moreLast updated: 30+ days ago
    • Promoted
    Onboarding Specialist

    Onboarding Specialist

    Super Soccer StarsNew York, NY, US
    Full-time
    Join the Super Soccer Stars team as an Onboarding Specialist, where you will be instrumental in ensuring that new employees have a positive and seamless introduction to our company culture and oper...Show moreLast updated: 30+ days ago
    • Promoted
    Onboarding Manager

    Onboarding Manager

    Swap Inc.New York, NY, United States
    Full-time
    Swap is a leading software provider dedicated to empowering e-commerce brands with innovative, data-driven solutions.Our cutting-edge platform helps online retailers optimise their operations, enha...Show moreLast updated: 3 days ago
    • Promoted
    Onboarding / Account Manager

    Onboarding / Account Manager

    iPostal1Suffern, NY, United States
    Full-time
    We're i Postal1 and we're in growth mode!.This is an exciting time to join our team.Headquartered in New York, we are an established, cutting edge leader in the digital mailbox industry.Postal1 has...Show moreLast updated: 3 days ago
    WSA Sales Onboarding Manager, Northeast

    WSA Sales Onboarding Manager, Northeast

    WSA AmericasNew York, New York, .US
    Full-time
    Quick Apply
    WSAudiology is a global leader in the hearing aid industry.Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions o...Show moreLast updated: 5 days ago
    • Promoted
    Onboarding Manager

    Onboarding Manager

    SkaiNew York, NY, United States
    Full-time
    Ready to take your career to the next level?.Skai is looking for the best and brightest to join our rapidly growing team. We're proud of our industry-leading digital marketing software but we're eve...Show moreLast updated: 3 days ago
    • Promoted
    Account Manager - Customer Onboarding Specialist

    Account Manager - Customer Onboarding Specialist

    FalconXNew York, NY, US
    Full-time
    Account Manager - Customer Onboarding Specialist.FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets.Operating...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Delivery - Onboarding / Onboard

    Restaurant Delivery - Onboarding / Onboard

    DoorDashNewark, NJ, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 9 days ago
    • Promoted
    Restaurant Delivery - Flexible Onboarding

    Restaurant Delivery - Flexible Onboarding

    DoorDashNewark, NJ, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 9 days ago