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AI Growth & Experience Operator
AI Growth & Experience OperatorThe Customization Group • Lockbourne, Ohio, .US
AI Growth & Experience Operator

AI Growth & Experience Operator

The Customization Group • Lockbourne, Ohio, .US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Working from Dubai, Berlin, Ho Chi Minh, Munich or Cologne?

No problem — we can offer your job almost anywhere.

What matters is that you can build growth with AI faster than most people can describe it.

If that sounds like you — stop scrolling.

At The Customization Group (TCG) , we’re one of the world’s leading personalization powerhouses, operating global D2C and B2B brands like meinfoto.de , my-picture.co.uk , canvasdiscount.com , and MerchOne.com .

We’ve recently acquired ORWO and Sendmoments , and are in full buy-and-build expansion mode — scaling rapidly while transforming the entire company into an AI-native organization .

Now we’re looking for an AI Growth & Experience Operator — a role focused 100% on our D2C storefronts and customer happiness.

This is the fastest way into real responsibility — running the customer-facing side of a global e-commerce group. If you prove yourself, this role can evolve into leadership fast.

Your mission :

  • You’ll make our D2C shops smoother, smarter, and faster — from the first click to checkout.

This is a builder role, not a “strategize all day” one.

You’ll :

  • Find and fix conversion blockers — today, not next quarter.
  • Run fast AI-powered growth tests (UX, content, pricing, retention).
  • Build and launch prototypes — if it works, it goes live the same day.
  • Team up directly with our CEOs, skipping layers and long slides.
  • Combine AI tools, automation, and your marketing instinct to move KPIs.
  • We don’t care if you use GPT, Replit, Figma AI, or your own scripts — what counts is speed and impact.

    Who you are :

  • 2–4 years in D2C, growth, CRO, or e-commerce performance.
  • You’ve scaled traffic, conversion, or AOV — ideally with AI in your toolbox.
  • You’re a maker at heart : you test, break, and rebuild — fast.
  • You like dashboards more than decks.
  • You want direct impact, not long approval chains.
  • One team. Millions of happy customers worldwide. Join us!

    https : / / www.thecustomizationgroup.com /

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    Operator Experience • Lockbourne, Ohio, .US

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