Easton, recently named the #1 retail experience in America, is hiring! We are offering a $1,000 sign-on bonus to qualified full-time candidates.
Job Title: Public Safety Sergeant
Location: Easton Town Center – Columbus, OH
Schedule: Full-Time | Nights & Weekends Required
Reports To: Public Safety / Center Leadership
Job Summary
Under general supervision, the Public Safety Sergeant oversees and manages public safety personnel and operations to ensure a safe environment for people and property at Easton Town Center. This role is responsible for supervision, training, scheduling, emergency response, investigations, coordination with local agencies, and the overall effectiveness of assigned shifts.
This is a hands-on leadership role ideal for experienced public safety or security professionals ready to take the next step.
Key Responsibilities
Supervision & Leadership
Supervise, schedule, and evaluate Public Safety staff
Approve time off and make recommendations for hiring, discipline, or dismissal
Train new team members on standard operating procedures (SOPs)
Maintain proper staffing coverage (includes overtime/shift changes)
Monitor officer and dispatcher performance for quality and compliance
Conduct regular safety audits and inspections
Operations & Incident Response
Lead day-to-day public safety operations for assigned shift
Conduct roll calls to share critical information
Assign patrols (foot, vehicle, special events)
Review reports and daily logs for completeness
Respond to all injury-related incidents on shift
Enforce Easton Town Center Code of Conduct
Address and resolve guest, tenant, and employee concerns
Escalate critical incidents to leadership as needed
Coordinate with CPD special duty officers for effective deployment
Act as liaison with law enforcement, firefighters, and other agencies
Ensure proper operation of safety equipment (CCTV, radios, etc.)
Administrative Duties
Prepare accurate incident and activity reports
Coordinate training (CPR, Defensive Tactics, Handcuffing, etc.)
Maintain training and compliance records
Manage CPD special detail sign-in/out logs
Support ongoing staff development and policy adherence
Required Skills & Abilities
Strong leadership and team management capabilities
Ability to make quick, sound decisions under pressure
Excellent communication (written and verbal)
Effective conflict resolution and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Strong situational awareness and attention to detail
Education & Experience
Must be at least 21 years of age
Valid driver’s license required
High School Diploma or GED required
College coursework or degree preferred
2–3 years in a public safety or security leadership role preferred
Retail, hospitality, or mixed-use facility experience preferred
Must be able to work nights, weekends, and holidays as needed
Physical Requirements
Stand/walk for extended periods
Climb stairs, ramps, and ladders as needed
Bend, kneel, and twist occasionally
Lift up to 50 pounds as required
Work both indoors and in varying outdoor conditions
Must be able to communicate clearly in English
Public Safety Sergeant • Columbus, OH, US
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