The Technical Sales Rep is responsible for growing an established territory and customer base by bringing in business, developing business relationships within existing accounts and driving new business opportunities. The Technical Sales Rep calls on engineers, maintenance, purchasing and others to determine their needs.
Duties and responsibilities include achieving sales and profit goals by developing and retaining existing customers and by opening new business opportunities; driving profitability within the region; building and maintaining an opportunity pipeline to support revenue and territory growth goals within existing and new customers; utilizing a consultative selling technique, regularly making sales calls with current customers to maintain and grow the partnership; offering add-ons and products that may benefit the customer, suggestive alternative product solutions, introducing new items, demonstrating product features and uses and answering questions regarding product applications; aggressively pursuing new business opportunities by researching and generating new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships; presenting vending solutions or integration opportunities; generating and following up on quoting activity and proposals, following up, negotiating terms and closing deals; identifying, presenting and documenting productivity gains and cost savings opportunities for customer base; cultivating and maintaining solid, long-term relationships with customers and suppliers; identifying and helping to develop strategies to grow business and forecast revenue; assisting and resolving customer requests and/or problems in a prompt and professional manner; organizing and conducting training sessions for customers as well as introducing and demonstrating new products; reporting competitive conditions, observed customer financial weakness and customer feedback to management; working closely with suppliers to secure mutual business through joint sales calls; attending sales, product and other branch/company meetings; and other duties as assigned. Reports to the District Sales Manager.
Skills and experience required include minimum 5 years' outside sales experience; metalworking/industrial/MRO experience required; strong business acumen; proven track record in meeting sales goals, new account acquisition, account retention and account penetration (expanding sales within active accounts); ability to manage multiple tasks, meet aggressive deadlines, and execute on agreed upon sales metrics; automated procurement systems experience preferred; demonstrated ability to resolve problems and develop action plans; experienced in utilizing MS Office Suite (Word, Outlook, Excel, PowerPoint) and CRM solutions; excellent interpersonal, oral and written communication skills to include presenting and negotiating skills; valid driver's license and ability to travel often in the assigned territory; passionate, adaptable, customer focused and team oriented; strong sense of urgency and accountability; high school diploma or equivalent is required; 2- or 4-year college degree preferred.
Employment opportunity includes competitive benefits, including: medical, dental, vision, life, STD & LTD insurance options, FSA, 401(k) and Profit Sharing; car allowance, cell phone and laptop; target compensation: $70k-$90k.
Technical Sales Representative • Huntsville, AL, US
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