Regional Sales & Operations Manager - STRONG Pilates

Job Description

Job Description

ABOUT STRONG

We are STRONG – A Pilates-inspired, cardio-infused, and designed for a full-body workout that is low-impact and high-intensity. Our diverse classes, including ROW, RIDE, and REFORM, are designed to help clients maximize their performance and achieve their fitness goals.

THE ROLE

The Regional Manager of Sales & Operations will oversee and support the performance of STRONG locations within the New York City and Boston territory. Reporting to the Director of Sales & Operations, this role is responsible for executing operational standards, driving revenue growth at the area and studio level, and supporting local teams in delivering exceptional client experience. This individual will ensure alignment with company-wide strategies while directly managing and coaching Area & Studio Managers.

LOCATION : New York and Boston based (Travel Required)

ROLE RESPONSIBILITIES

• Achieve Revenue Growth : Lead the development and execution of sales strategies to meet and exceed revenue targets across all STRONG locations.
• Analyze Performance Metrics : Collaborate with Area & Studio Managers to implement sales initiatives that meet or exceed regional revenue targets.
• Monitor and Report on KPIs : Track key metrics and provide regular performance insights to the Director of Sales & Operations, identifying trends and opportunities for improvement.
• Support Operational Consistency : Execute systems, processes, and standards to ensure studios within the assigned region operate efficiently and consistently in line with STRONG's brand expectations.
• Champion the Client Experience : Ensure studios consistently deliver a high-quality, customer-focused experience that supports client retention and satisfaction.
• Coach Studio Leaders : Provide hands-on coaching and development to Area & Studio Managers, helping them lead high-performing, motivated teams.
• Support Talent Development : Identify strong performers and contribute to internal development plans in alignment with company succession goals.
• Operational Troubleshooting : Partner with Area & Studio Managers to proactively address and resolve operational issues, ensuring smooth day-to-day performance.
• Collaborate Across Departments : Work with Marketing, STRONG HQ, and other cross-functional teams to implement promotions, new initiatives, and studio-level programming.
• Uphold Brand Standards : Ensure all regional locations follow established guidelines for cleanliness, service, and overall brand representation.
• Promote a Culture of Accountability : Encourage a results-oriented mindset, aligning studio teams with company values and performance expectation.

QUALIFICATIONS

COMPETENCIES

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT

BENEFITS

PAY TRANSPARENCY : Starting at $140,000 / year plus bonus opportunities

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Duties and responsibilities may be adjusted as necessary to support departmental and organizational needs.

Momentic Studios Inc. is proud to be an equal opportunity employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veteran status, or any other basis protected by law.