GTM Innovation, Tools & Capabilities Director

Growth Global Prospecting Senior Manager - GTM Capabilities And Tools

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What You'll Do As the Growth Global Prospecting Senior Manager - GTM Capabilities and Tools you are a strategic individual contributor responsible for optimizing tools and data to support the Global Sales Development organization's GTM strategy and execution, specifically focusing on the Growth Global Prospecting team. You will be responsible for enhancing the Sales Development organization's ability to generate high-velocity, quality pipeline through more effective customer engagement by leveraging data and technology. This involves interfacing with IT to represent the Global Sales Development organization's needs and driving innovation in tools and processes. You will play a key role in ensuring the Sales Development productivity is maximized to deliver high-velocity pipeline at scale.

In this role, you will be a key partner to the Sr. Growth Global Prospecting Director and other leaders, driving operational efficiency, and tool innovation. This position is an individual contributor role reporting to the Sr Director, Growth Global Prospecting and Inbound Sales.

Responsibility

• Collaborate with Sales Development leadership to align on GTM strategy and tool requirements
• Develop and execute plans to optimize Sales Development tools and systems to maximize pipeline generation
• Serve as the primary point of contact for the Sales Development organization with IT, translating business needs into technical requirements
• Drive the evolution of the Sales Development tech stack, evaluating and implementing new tools and technologies in partnership with IT
• Develop and improve operational processes, including automation, to enhance the efficiency and effectiveness of the Sales Development team
• Partner with cross-functional teams, including Sales Operations, Marketing Operations, and Analytics, to ensure data integrity and reporting accuracy
• Assess the performance of various tools and data sources, and recommend optimizations
• Implement feedback loops to continuously improve tools and processes
• Monitor and report on key metrics related to tool adoption, data quality, and pipeline generation
• Partner with Sales and Marketing Strategy and Operations to define and communicate business requirements to IT
• Ensure seamless communication and collaboration across teams to enhance prospecting capabilities and efficiency

Job Designation

Hybrid : Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency : Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role / job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What You Bring

Basic BA or BS degree in a business or technical field, or equivalent work experience

12+ years of experience in Sales Development, Sales Operations, or GTM Technology