Description :
At Mendocino Community Health Clinic (MCHC), were all about making a positive impact. Were a mission-driven team that values collaboration, inclusion, and showing up for the people we serve. When you join us, youre not just doing a job, youre making a difference.
MCHC is seeking an experienced Medical Records & Referrals Manager who combines strategic leadership with a strong understanding of health information systems and a passion for improving patient access to care. In this role, you will lead and optimize our Health Information Management and Patient Referrals departments, ensuring the accuracy and integrity of patient records while supporting timely, seamless access to specialty care.
Key Responsibilities
Medical Records Management
- Lead daily Medical Records operations including chart maintenance, scanning, indexing, and release of information.
- Develop and enforce policies for medical records management.
- Ensure compliance with HIPAA, HITECH, and internal privacy / security policies.
- Manage EHR workflows and implement updates to support data accuracy and privacy.
- Develop and deliver HIPAA training for new hires, annual staff compliance and breach training.
Referrals Management
Supervise referral staff across multiple sites, ensuring consistency and compliance.Oversee referral coordination to internal and external specialists, including prior authorizations and patient communication.Build and maintain relationships with specialty providers, hospitals, and diagnostic partners.Collaborate with providers, care teams and administrative leaders to identify and reduce barriers to specialty care.Provide referral data and reports for operational and quality improvement initiatives.We Offer a Cadillac Benefits Package :
Medical, Dental, and Vision Insurance
Paid Time off (PTO) and Paid Vacation
Life Insurance
401(k) with up to 4% Employer Match
Flexible Spending Account (FSA)
Requirements :
Associate or bachelors degree in health information management, healthcare administration, or related field orMinimum 3 years of experience in Medical Records and / or referrals managementAt least 1 year in a supervisory roleExperience working within electronic health records and with Microsoft Office SoftwarePreferred
RHIT or RHIA certification preferredCompensation details : 70000-98000 Yearly Salary
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