Medical Assistant I - Victory Lake Orthopedics

Minimum Qualifications :

High School or equivalent. Certified or Registered Medical Assistant or graduate of an approved Medical Assistant program. CPR Certification required.

Job Summary :

To provide technical, supportive, age specific and developmentally appropriate patient care functions for assigned clinical area.

Job Duties :

• Assists with patient flow within assigned outpatient clinic setting.
• Responds in a timely manner to call-lights.
• Provides comfort measures to patient / family.
• Performs technical and supportive patient care skills, incorporating the patient's plan of care and following approved policy and procedure.
• Obtains vital signs. Appropriately documents chief complaint and reason for visit.
• Uses aseptic techniques and infection control measures in the performance of duties.
• Accurately collects excretory specimens, such as urine and feces.
• Obtains blood samples by venipuncture.
• Accurately performs tests, such as basic urine chemistry using chemical strips, guaiac, Ph, blood glucose, UPT, and hemocult.
• Measures and records intake and output as ordered.
• Prepares and assists patients undergoing treatments, examinations, and procedures.
• Recognizes patient care priorities, treatment plan, objectives, and potential crisis.
• Under direction of physician, provides other treatments and care to patients appropriate to training, as assigned.
• Recognizes and communicates patient needs and unusual occurrences with patients / families.
• The MA will refill patient medications as requested, using the guidelines for the prescribing physician / provider in their assigned area and in accordance with the policy C51, Prescription Refill Management for Ambulatory Care Services.
• Safely and properly administers medications as assigned.
• Accurately documents / communicates interventions and measurements.
• Communicates relevant information to appropriate health care provider.
• Under supervision, completes accurate, concise, and legible documentation on patient clinic record.
• Assist with medication reconciliation as required.
• Assists in the maintenance of equipment, supplies, and the environment.
• Assists in maintaining a clean and safe environment.
• Checks equipment / supplies for expiration dates, electrical safety tags, intactness, and usability.
• Cleans equipment and returns to its proper place.
• Reports equipment and supplies needing replaced or repaired.
• Stocks rooms, carts, cabinets, etc. as assigned / requested.
• Respects and supports patient rights. o Serves as patient / family advocate.
• Practices principles of patient and employee confidentiality.
• Utilizes available resources and seeks assistance in dealing with ethical dilemmas, as appropriate.
• Practices positive customer peer relations. o Consistently communicates in a professional and courteous manner.
• Reports and seeks assistance in dealing with guest complaints / concerns.
• Establishes and maintains a positive rapport with patient / family and co-workers.
• Consistently responds to customer requests / needs in an appropriate manner.
• Participates in and supports continuous quality improvement activities at the clinic / departmental level, as appropriate.
• Demonstrates acceptable productivity and practices cost containment. o Prioritizes and completes all work in an effective and efficient manner.
• Demonstrates initiative, resourcefulness, and flexibility.
• Effectively and efficiently uses time, equipment, and supplies.
• Functions as an interdependent and supportive team member. o Provides support and assistance, as appropriate.
• With direction, remains calm and purposeful and responds in an appropriate, professional manner in emergent or chaotic situations.
• Participates in clinic meetings / activities and supports the clinical, departmental, and organizational philosophy and goals.
• Accepts responsibility for own growth / development.
• Participates in in-services and ongoing education programs.
• Remains current on all in-service / education / credentials / certification requirements for position, as appropriate.
• Exchanges constructive feedback with peers and others.
• Conducts self-evaluation and participates in developmental goal setting.

Salary Range :   Actual salary commensurate with experience.

Work Schedule :

On-site, Monday through Friday, 8am to 5pm, and as needed on occasion.