General Manager

Job Description

Job Title : General Manager

Location : Minneapolis / St. Paul, MN, United States

Job ID : 83928

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

Join us as a

General Manager

Your main responsibilities

• Develop and execute plans to support implementation of region operations and district quality initiatives to achieve strategic plan objectives.
• Manage, mentor and lead District Service Manager, District NI Manager and large contingent of Sales and Field Superintendents.
• Develop and execute a customer service strategy to ensure positive service and satisfaction with customers.
• Develop and maintain strong commercial relationships with key district customers and influential industry consultants through personal contact and staff assignments.
• Develop and coordinate implementation of region operation’s BDP program for field installation cost improvement goals on each product line by process step objectives.
• Administer field installation and service activities for parts inventory, company tools, vehicles and other fixed assets for most cost-effective results.
• Plan, schedule and assign workload requirements interfacing skill levels of field, marketing and administrative personnel to the needs of the district operation through PMS job elements, activities and performance reviews.
• Develop and execute market plan to direct the sale of company products and services for orders entered objective relating to price, volume, mix and market share across the various district load centers.
• Develop and recommend administrative, field and marketing budgets and control expenditures within approved budget objectives.
• Initiate procedures and leadership practices to create a business environment for participative management; pro-active labor relations with local business agents; maintain high morale of subordinates and be strong, aggressive supporter of business unit’s management philosophy and practices.
• Develop and execute yearly district business plan in support region and region operation’s financial and non-financial objectives.
• Administer field resources to satisfy customer requirements for installation and service of products to Division objectives for quality, reliability and profitability.
• Allocation of human and financial resources for cost effectiveness and customer satisfaction.
• Analyze and advise change in sales and field coverage, new products, price realization and competitor’s actions.
• Recognizing internal and external changes occurring in business environment and adjusting the resource focus to capitalize on those changes.

What you bring

What’s in it for you?

We Elevate… Your Career

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!

Are you ready to embark on a new journey? Join #TeamSchindler! Our Core Values :

Discover more on our career website.

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.

Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.