Back of House Director (in South Salem)

Back of House Director (in South Salem)

Reports to : Operator, Executive Director

Responsibilities :

• Leadership : Provide strong leadership and guidance to the back of house team, including team members, trainers, shift leaders and back of house managers to ensure smooth operations and consistent food quality.
• Food Preparation and Production : Oversee the preparation, cooking and presentation of menu items according to Chick-fil-A's high-quality standards and specifications.
• Inventory Management : Manage inventory levels, ordering, and storage of ingredients and supplies, ensuring optimal stock levels while minimizing waste, food cost and labor. As well as optimizing productivity Key Performance Indicators.
• Kitchen Operations : Maintain a well-organized kitchen environment, including equipment maintenance, cleanliness, and compliance with food safety regulations.
• Menu Development and Innovation : Collaborate with the certified trainer and training manager, to deploy and train about new menu items, limited-time offers, and seasonal specials that align with Chick-fil-A's brand and customer preferences.
• Quality Control : Implement quality control measures to consistently deliver exceptional food products and uphold Chick-fil-A's taste and presentation standards, performing to performance standards.
• Cost Control : Monitor and manage kitchen-related expenses, including food costs, labor costs, and waste reduction, to meet budgetary goals while maintaining food quality.
• Collaboration : Work closely with FOH staff, including the management team and FOH Team members, to ensure seamless coordination and exceptional guest experiences.
• Compliance and Safety : Ensure compliance with local health department regulations, food safety standards, and Chick-fil-A's operational policies, taking necessary actions to address any violations or concerns.
• Flexibility : Willingness to work in a staff position if needed, stepping in to support kitchen operations and provide hands-on assistance.

Requirements :

Compensation / Benefits :

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.