Back of House Director (in South Salem)

Chick-fil-A Restaurant Manager

Reports to: Operator, Executive Director

Responsibilities:

• Leadership: Provide strong leadership and guidance to the back of house team, including team members, trainers, shift leaders and back of house managers to ensure smooth operations and consistent food quality.
• Food Preparation and Production: Oversee the preparation, cooking and presentation of menu items according to Chick-fil-A's high-quality standards and specifications.
• Inventory Management: Manage inventory levels, ordering, and storage of ingredients and supplies, ensuring optimal stock levels while minimizing waste, food cost and labor. As well as optimizing productivity Key Performance Indicators.
• Kitchen Operations: Maintain a well-organized kitchen environment, including equipment maintenance, cleanliness, and compliance with food safety regulations.
• Menu Development and Innovation: Collaborate with the certified trainer and training manager, to deploy and train about new menu items, limited-time offers, and seasonal specials that align with Chick-fil-A's brand and customer preferences.
• Quality Control: Implement quality control measures to consistently deliver exceptional food products and uphold Chick-fil-A's taste and presentation standards, performing to performance standards.
• Cost Control: Monitor and manage kitchen-related expenses, including food costs, labor costs, and waste reduction, to meet budgetary goals while maintaining food quality.
• Collaboration: Work closely with FOH staff, including the management team and FOH Team members, to ensure seamless coordination and exceptional guest experiences.
• Compliance and Safety: Ensure compliance with local health department regulations, food safety standards, and Chick-fil-A's operational policies, taking necessary actions to address any violations or concerns.
• Flexibility: Willingness to work in a staff position if needed, stepping in to support kitchen operations and provide hands-on assistance.

Requirements:

• Previous experience in a culinary leadership role, preferably in a fast-food or quick-service restaurant setting.
• Strong knowledge of kitchen operations, food preparation techniques and food safety practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage and motivate a team in a fast-paced environment.
• Proficiency in inventory management, cost control and kitchen organization.
• Flexibility to work varied shifts, including weekends and holidays.
• Familiarity with Chick-fil-A's brand and values is desirable.
• Relevant culinary certifications or education is a plus, but not always required.

Compensation/Benefits:

• Competitive Pay - $25-$30/hr
• Bonus opportunities
• Health, dental, vision insurance contributions for active participants
• Free food every shift - up to $3,500 annual value
• Scholarship opportunities - $1,500, $2,500 and $25,000 amounts available to earn
• Career advancement opportunities
• Gym membership stipend
• Company cell phone
• Closed on Sundays
• Overtime possible
• Earn 6 days of PTO every 6 months worked

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.