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Loan Collections Representative

Loan Collections Representative

Staffmark GroupAbilene, Texas, United States
7 days ago
Job type
  • Full-time
Job description

Staffmark is currently seeking a Loan Collections Representative to join our client's team in Abilene. If you have strong communication skills, enjoy problem-solving, and thrive in a fast-paced environment, this could be the perfect role for you!

Pay : $18.00 - $19.00 / hour (based on experience)

Schedule : 1st Shift | Full-time | On-site | Monday - Friday (exact hours may vary)

In this role, you will conduct high-volume outbound calls to borrowers, handling each interaction with professionalism and care. You'll work to recover past-due accounts while maintaining a strong customer service approach.

Responsibilities :

  • Contact borrowers via phone, email, and mail regarding delinquent accounts
  • Negotiate payment arrangements in line with company policies
  • Accurately update account information and document collection activity
  • Provide excellent service while complying with all banking regulations
  • Work with internal departments to resolve disputes and escalate delinquent accounts when needed
  • Handle sensitive financial information with discretion and professionalism

What You Bring to the Table :

  • High school diploma or equivalent required; some college coursework preferred
  • 1+ years of experience in collections, customer service, or financial services
  • Excellent communication, negotiation, and interpersonal skills
  • Self-motivated with strong organizational abilities
  • Comfortable using banking software and Microsoft Office Suite
  • Must be available for on-site work and full-time training
  • Why You'll Love This Job :

    We offer a comprehensive benefits package to support your health, financial goals, and work-life balance. Benefits include medical, dental, and vision insurance; life insurance; short-term disability coverage; and a 401(k) retirement plan. You'll also enjoy weekly pay every Friday, access to employee discount programs, and opportunities to earn referral bonuses.

    Interested? Click "Apply Now" and a dedicated recruiter will be in touch to discuss this amazing opportunity.

    After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

    About Staffmark

    Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

    All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

    To read our Privacy Notice for Candidates and Employees / Contractors, please refer to our Privacy Notice for Candidates and Employees / Contractors.

    By applying for this job, you agree that you may receive both AI-generated and non-AI generated calls, text messages, or emails from Staffmark Group and / or its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our general Privacy Policy at Privacy Policy - Staffmark

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    Collection Representative • Abilene, Texas, United States

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