Service Center Specialist

Job Title : Service Center Specialist

Location : Houston, TX

Reports to : IT Service Center Manager

Employment Type : Full time; Hybrid (4 days in office, 1 day remote)

Help us insure it

At Tokio Marine HCC, we value innovation, collaboration, and professional growth. You'll have the opportunity to work on impactful projects, develop your skills, and advance your career in a supportive and dynamic environment.

Your role

• Assist internal users with computer software and hardware problems.
• Ensure the timely process through which problems are controlled including problem recognition, research, isolation, resolution, and follow-up steps.
• Interact with network services, software systems engineering, and / or applications development to restore service and / or identify and correct core problems.

Key Responsibilities

About you

What we offer

About us

Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, and other exciting locations. With the strength and stability that comes from being a member of the Tokio Marine Group, and more than forty years of growth, profitability, and stability, we offer important insurance products that most people don't even know exist. Every policy we write is special, enabling our clients to do amazing things. From insuring the crops that feed us to the rock concerts that entertain us, to rescuing international travelers in trouble, we offer more than 100 classes of specialty insurance. Applying our Mind Over Risk philosophy to writing insurance allows our customers to take on opportunity with confidence. That philosophy defines our way of thinking, unites us as a team, and differentiates us from our competitors. We are much more than just an insurance company; we are a good company.

Equal Opportunity Employer

Tokio Marine HCC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.