Installation Coordinator

About LX Pantos

LX Pantos is a global logistics company providing comprehensive services including ocean, air, and ground transportation, as well as 3PL, fulfillment, last-mile delivery, and installation.

In the U.S., we operate more than 30 logistics centers with over 120 professional installation technicians, holding strong competitiveness especially in premium home appliance installation services.

At LX Pantos, we are committed to going beyond simple delivery — we aim to innovate the customer experience by strengthening our professional training systems.

Role Overview

The Customer Service & Installation Trainer will be responsible for training our installation technicians. This role will deliver structured training on standard installation processes, customer service, safety protocols, and product-specific installation techniques to ensure top-quality service and customer satisfaction.

Key Responsibilities

1. Training Content & Curriculum Development

• Develop training materials and curricula to deliver knowledge on electronics such as home appliances, IT, and mobile devices
• Continuously update training content with the latest trends and product information
• Identify and share best practices and success stories from real installation and service experiences

2. Training Delivery & Event Support

3. Training Feedback & Improvement

Qualifications

Additional Requirements