SR. Maintenance Manager - CitizenM - Austin

Maintenance Manager Sr

The Maintenance Manager Sr is responsible for planning, administering, and directing all unit activities related to facility maintenance and engineering services, including Aramark and client financial accountability, and compliance with the standards established by Aramark, regulatory agencies, and client.

Leadership : Leads, mentors, engages, and develops teams to enhance their contributions, including recruiting, assessing, training, coaching, and managing performance. Coaches employees by creating a shared understanding about what needs to be achieved and how it is to be achieved. Rewards and recognizes employees. Ensures safety and sanitation standards in operation.

Client Relationship : Develops and maintains effective client and customer rapport for mutually beneficial relationships. Delivers and models WEST as the foundation for delivering excellent customer service. Identifies client needs and communicates operational progress. Develops a strong level of trust and credibility regarding technical competency. Provides technical expertise in all maintenance areas. Provides leadership for maintenance related areas of sales opportunities. Customizes maintenance programs based on specifications and unique client needs. Assists with planning and information as the standard selling model (STAR) is applied with client interactions.

Financial Performance : Responsible for building revenue and managing budget which includes cost controls regarding maintenance, inventory, projects, and labor as well as ensuring the completion and maintenance of P&L and client budget statements. Adopts all Aramark processes and systems, eliminate custom / manual reports. Understands performance metrics, data, and order and inventory trends; educate teams on key levers to improve margins.

Provides overall direction and manages performance for all Facility and Maintenance Managers, Supervisors, and front-line employees, ensuring employee development, engagement, and compliance with human resource related policies and standards, including conducting applicable rounding. Ensures compliance with appropriate safety, OSHA, Joint Commission, and regulatory standards.

Requires 3-5 years of experience in maintenance. Requires 1-3 years of experience in a management role. Requires a bachelor's degree or equivalent experience. Ability to manage as part of a larger team or manage function independently, without direct supervision. The ability to multi-task is a must.