Client Engagement Operations Director

Job Description

Job Description

Job Title : Client Engagement Operations Director

Department : Education & Engagement, Global Team

Location : North America

Fair Labor Standards Act (FLSA) Status : Exempt

SUMMARY

Reporting to the Head of Education and Engagement, the Client Engagement Operations Director plays a crucial role in supporting and executing initiatives focused on enhancing engagement with key stakeholder groups leveraging relationship management skills and cyber-security / risk management expertise. The candidate will play a pivotal role in driving our organizational growth, stakeholder engagement and operational excellence. This is a high-impact opportunity for a collaborative, strategic thinker and creative problem solver with a passion for addressing information security and risk management challenges.

What you will be doing in this role :

• Enhance operating model to engage stakeholders in process of developing, implementing and furthering adoption of PCI SSC products.
• Identify opportunities to improve processes related to engagement operations, contributing to greater efficiency and effectiveness.
• Leverage professional network of stakeholder relationships to ensure PCI SSC maintains latest information on industry security and threat trends, regulations, best practices and payment technology.
• Work closely with representatives from all stakeholder groups (including but not limited to payment brands, financial institutions, merchants, service providers, vendors and / or regulators) to advance PCI SSC initiatives.
• Create and oversee project documentation, including timelines, milestones and resource allocation.
• Identify potential risks to project success, communicate to relevant stakeholders and develop mitigation plans.
• Represent PCI SSC at industry events and conferences as part of the PCI SSC Speaking Program.

What you will bring to this role :

The starting minimum salary for this role is $150,000 USD annually, plus bonus. The final compensation will be based on skills, experience, geographic location, and other relevant factors.

To learn more about the PCI Security Standards Council, visit https : / / www.pcisecuritystandards.org /

PCI SSC is an Equal Opportunity Employer.