IT Support Technician - I

Job Title : : IT Support Technician - I

Location : Plano, TX - 75024

Duration : 06 Month

Pay Rate Range : $25 - $27

Responsibilities

• Provide support to end users on a variety of issues, identifying, researching, and resolving technical problems.
• Respond to telephone calls, emails, and personnel requests for technical support. Track and monitor problems to ensure timely resolution.
• Possess knowledge of commonly-used concepts, practices, and procedures within the IT field.
• Rely on instructions and pre-established guidelines to perform job functions, working under immediate supervision.
• Typically report to a supervisor or manager. Possess working knowledge of PC and mobile hardware architecture to assemble and update systems.
• Have working knowledge of Client Windows operating systems, with an emphasis on Windows XP, to install, update, and troubleshoot the OS.
• Preferred experience with hardware and software testing / validation.

Required Skills & Qualifications

Preferred Skills & Qualifications

Company Benefits & Culture

For immediate consideration please click APPLY.