Director, Solution Engineering

Director Of Solution Engineering

Snowflake is about empowering enterprises to achieve their full potential and people too. With a culture that's all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology and careers to the next level.

Enterprises are modernizing data platforms and processes at a growing rate to meet the demands of their customers and internal stakeholders for innovation, particularly with the rise of Generative AI. As the leading platform for AI and BI, Snowflake customers can take advantage of a wide range of capabilities designed to drive business insight and value. The Snowflake Solution Engineering organization is leading this effort for our customers.

As the Director of the Solution Engineering organization, you will be responsible for leading a team of industry technical architects driving strategic customer engagements and building prescriptive architecture and frameworks to drive customer adoption of the Snowflake AI Data Cloud. You will partner closely with Sales, GTM, Solution Engineering, Engineering, and Marketing teams to help Snowflake customers transform their businesses with the AI Data Cloud.

This role requires a unique blend of technical leadership, creative problem solving, and the ability to guide customers from persona-driven use cases to business outcomes. The ideal leader will foster a culture of innovation, co-creation, and thought leadership with our customers.

Field Engineering Leadership

• Drive strategic customer and partner engagements in partnership with Sales, Solution Engineering, and Industry GTM teams.
• Build repeatable reference architectures and frameworks to accelerate well-architected deployments.
• Evolve engagements from technology discussions to line-of-business and persona-driven use cases, ensuring customer conversations are anchored in business outcomes.
• Lead workshops and co-creation sessions with customers, applying human-centric design and design thinking methodologies to unlock innovation.
• Guide customers through an end-to-end journey framework from persona ? journey ? architecture ? measurable outcomes.
• Drive the creation of hands-on solution showcases, including demos, videos, applications, and AI agentic experiences that inspire customers and make outcomes tangible.
• Provide thought leadership on the AI Data Cloud across both internal and external forums.
• Develop and scale repeatable engagement models such as reference architectures, design-led workshops, and industry blueprints.
• Act as escalation point for customers, sales teams, and product leadership.
• Influence product roadmaps by serving as the Voice of the Field to product and engineering teams.
• Drive operational excellence with KPIs, compensation plans, and execution models.
• Collaborate with EMEA and APJ counterparts on best practices and approaches.

People Management

On Day One We Will Expect You To Have :

Every Snowflake employee is expected to follow the company's confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company's data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

Snowflake is growing fast, and we're scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?