Sales & Catering Coordinator

Job Description

Pay : $20.00 per hour

At Great Wolf the Sales and Catering Coordinator provides support to clients and Lodge sales teams to enable successful achievement of revenue, quality and repeat business targets.

Essential Duties & Responsibilities

• Complete administrative tasks supporting all group sales efforts as assigned by the DOSC director of sales and catering including but not limited to : preparing sales kits, documenting prospective accounts, organizing files, preparing contracts, preparation of invoices, purchasing of office supplies and data entry
• Complete Banquet Event Orders (BEOs) and Resumes for clients and operations departments to communicate specific needs, contracted / agreed-upon details and pricing for the meeting, event or program
• Enter accurate rooming lists, routing information, tax-exempt status and verification of payment in Company software systems
• Monitor room blocks and communicate with appropriate property personnel on a weekly basis regarding group room pick-ups, rooming lists, etc.
• Represent the lodge in investigating and resolving any group complaints or conflicts including, but not limited to : billing issues, misplaced items, reservations and contract discrepancies
• Organizes and coordinates client appreciation and in-house lodge events
• Provide detailed information on meeting-specific needs throughout the entire booking process from negotiation through departure
• Attends pre and post conference meetings as needed
• Handles all in-suite VIP packages and amenities as needed
• Maintain Posting Master (PM) account ledger by keeping track of all open PM accounts
• Assists Sales Team with any special projects.

Basic Qualifications & Skills

Desired Qualifications & Traits

Physical Requirements

Estimated Salary Range :

Pay Rate : $ / hr

An employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.

Application Instructions :

Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.

Position Close Date :

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.