Information Technology Administrator

Job Description

Job Description

Information Technology Administrator

BCB Homes has been awarded the distinction of being one of the Best Places to Work in Florida for 2022, 2023, 2024 and 2025! Only 100 companies in all industries in the state of Florida have earned this honor; if you would like to be a part of this award-winning team, please see below.

The Information Technology Administrator is a pivotal role that goes far beyond traditional back-end support. Reporting directly to the Business Technology Manager, this position encompasses responsibilities such as implementing and maintaining both third-party and proprietary software and hardware systems. However, the primary objective is ensuring seamless office operations.

Key duties include troubleshooting and resolving issues related to employee workstations, phones, and the internal network. Additionally, this role requires handling a range of moderately complex tasks, such as :

• Implementing and maintaining laptops, desktops, and computer peripherals
• Managing active directory domain controllers, servers (application, file, etc.), and phone systems
• Administering software solutions like Office 365, Windows OS, Mac OS, and email / phone systems

Experience with web-hosting environments and / or Azure configuration is highly desirable. This role is essential to maintaining an efficient and technology-driven workplace.

What You’ll Do

Assist with the use, installation, and maintenance of workstation and domain computers, printers, and other hardware.

Set up and configure desktops, laptops, Mac hardware, and peripherals to ensure seamless daily operations.

Install and configure software and employee accounts according to departmental needs.

Manage employee accounts, including Active Directory, VPN, Office 365, email, phone systems, and support desk tools.

Handle password and security credential assignment, maintenance, and secure storage.

Conduct inventory management and asset tracking for IT equipment.

Document current and future business processes for reference and improvement.

Develop scripts to automate internal workflows and enhance efficiency.

Troubleshoot, repair, and maintain computer and phone equipment promptly.

Stay updated on modern technologies, techniques, and methodologies relevant to the role.

Provide insights and recommendations on emerging technologies and best practices to help the team work smarter and more efficiently.

Monitor internal network performance and propose solutions to improve reliability and speed.

Collaborate with software developers to configure both in-house and cloud-

What You’ll Bring

Experience : 2+ years in Information Technology Administration.

Education : A degree in Computer Information Technology or a related field is preferred, but relevant IT certifications are also acceptable.

Technical Skills : Strong proficiency with computers and Microsoft Office applications.

Networking Knowledge : Hands-on experience with networking infrastructure and configuration.

Communication Skills : Excellent oral and written communication abilities.

Adaptability : Ability to thrive in a fast-paced environment and quickly switch contexts between different platforms and infrastructures.

Customer Service : Deliver professional, clear, friendly and solution-oriented communication across all support channels (email, phone, in-person, ticketing systems).

About Us

BCB Homes is Southwest Florida’s premier custom home builder and the destination employer for those who are seeking employment with a growing company led by a forward-thinking leadership team in a culture of family and integrity.

Our Core Values of Honesty, Integrity, Communication, Passion and Innovation inform our clients, vendors and community who we are and drives our decisions.

We believe our employees are our greatest asset, as indicated by our low turnover and high retention rates as compared to industry standards. We have 230 employees in three offices in Naples, Sarasota and Boca Grande and we are still growing.

We are proud to stand out by offering the following to our employees :

Employee ownership

Employee referral bonus

Leadership training

Career planning

Management training

In-house training and education

Open-door policy

Peer recognition

Service awards

Annual offsite company party

Annual onsite company BBQ

Safety awards

Annual employee satisfaction surveys

Benefits

401k with employer match

Health, dental, vision and ancillary insurance

Employee assistance program

Employer-paid life insurance

Professional development assistance

Paid sick and vacation time off

8 paid holidays

Job Type : Full-time

Pay : From $75,000.00 per year

Benefits :

401(k)

401(k) matching

Dental insurance

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Parental leave

Professional development assistance

Referral program

Vision insurance

Compensation Package :

Bonus opportunities

Yearly pay

Schedule :

8 hour shift

Monday to Friday

Ability to Commute :

Naples, FL 34104 (Required)

Ability to Relocate :

Naples, FL 34104 : Relocate before starting work (Required)

Work Location : In person