Electronic Security Operations SupervisorPer Mar Security Services • Winnebago, WI, United States

No longer accepting applications

Electronic Security Operations Supervisor

Per Mar Security Services • Winnebago, WI, United States

17 days ago

Job type

Full-time

Job description

Electronic Security Operations Supervisor

The primary responsibility of this position is to supervise the installation and service departments of the branch. This includes mentoring and empowering employees so as to complete tasks in a highly efficient manner as well as working with customers to ensure the work completed exceeds their expectations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Why Per Mar Security?

Per Mar has established itself as a security industry leader, providing the most advanced and comprehensive security solutions to customers in the Midwest for over 65 years. We strive to maintain a customer-centric focus, while experiencing sustainable growth and continually evolving our products to leverage technology to offer the best protection for our customers. This commitment drives us to attract, develop and invest in our employees to enable them to provide superior customer service.

In this role, we offer you the opportunity to :

Nurture and develop a high-performing team
Shape the future of our organization through mentorship and leadership
Enjoy competitive compensation, including a company vehicle, laptop, and cell phone
Benefit from generous PTO, 401K with match, and comprehensive insurance coverage
Influence growth and change in a dynamic, fast-paced environment

As a People-Centric Operations Leader, you will :

Cultivate a culture of continuous learning and improvement

Empower your team to excel in system design, installation, inventory, and service

Foster collaboration between Operations and all other teams, including Sales, Customer Service, and the Monitoring Center

Develop and implement strategies to enhance employee skills and customer satisfaction

Guide the enforcement of operations policies and procedures

Inspire and motivate staff through effective hiring, training, and evaluation processes

Spearhead initiatives to improve branch operations and customer support

Mentor technicians in security technology and monitoring center operations

Champion false alarm reduction efforts and service efficiency improvements

Your role in developing people includes :

Creating personalized growth plans for team members

Providing regular training opportunities to meet client and company needs

Identifying and nurturing potential leaders within your team

Fostering a supportive environment that encourages innovation and problem-solving

Conducting performance evaluations that focus on individual and team development

To excel in this role, you'll need :

A passion for developing others and a track record of successful team leadership

3-5 years of experience as a lead technician, manager, or supervisor in the Electronic Security Industry

Solid knowledge of installation, design, and repair of Electronic Security Systems

High School Diploma or GED (Technical training or related degree preferred)

Ability to obtain required industry licensures / certifications

Willingness to pursue NICET II certification within a specified timeframe

Valid driver's license

Strong mathematical skills and knowledge of fire and electrical codes

Excellent communication and interpersonal skills

Flexibility for occasional overnight travel

Join us in shaping the future of security through people development and technological excellence!

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Operation Supervisor • Winnebago, WI, United States

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