General Manager

divh2General Manager (GM)/h2pAs the General Manager (GM), youre the ultimate leader of the storesetting the vision, driving results, and inspiring your team every day. Youll take ownership of everything from daily operations and store profitability to team development and customer satisfaction. With your leadership, your team will work together to hit performance goals and grow the business to ultimately create an unforgettable experience for our customers and Associates alike./ph3What Youll Do:/h3ulliOversee daily store operations, ensuring safety, service, and efficiency while maintaining compliance with audits, policies, and all regulations./liliOwn accountability to meet or exceed performance targets by reviewing financial reports and executing merchandise and inventory plans. Analyze trends, control costs, reduce waste, and manage cash procedures to ensure profitability./liliMonitor trends and proactively collaborate with peers to develop action plans that drive optimal results./liliEnsure store-wide safety, service, and operational excellence by executing policies, driving compliance, managing safety programs, and implementing continuous improvement initiatives./liliChampion company initiatives, communicate the why behind changes, and ensure successful implementation and long-term adoption of programs and processes./liliCreate an inclusive, collaborative team culture focused on achievement, motivation, and customer service./liliHire, train, and develop a high-performing team through coaching, performance management, and ongoing feedback. Support leadership development and drive a culture of excellence through formal talent management processes, training, and onboarding./liliMaintain proper coverage in a 24/7 environment through strategic scheduling and resource allocation./liliEnsure a seamless and satisfying shopping experience by actively responding to customer feedback, resolving issues, and creating plans to exceed expectations./li/ulh3Benefits:/h3ulliWe are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision, and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave, and access to additional benefit and wellness programs./li/ulh3Qualifications:/h3ulliHigh School Diploma or GED equivalent./liliFlexible availability to work various shifts, including weekends, and holidays, to meet business needs./liliProven leadership experience in fast-paced retail, food service, or fuel environments./liliProven ability to coach, develop, and inspire career growth in individuals./liliExcellent communication, customer service, and relationship-building skills./liliHighly organized, detail-oriented, and able to manage multiple priorities independently./liliSkilled in problem-solving, critical thinking, and decision-making./liliSolid understanding of store financials and their impact on business performance./liliDemonstrated ability to proactively recognize trends and drive change to achieve optimal business results./li/ul/div