Assistant Studio Manager - Operations

South Boston Assistant Studio Manager - Operations

The South Boston Assistant Studio Manager - Operations is a full-time leadership position. As the Assistant Studio Manager - Operations, you'll play a pivotal role in supporting the South Boston Studio Manager in leading and managing the daily operations of B / SPOKE South Boston. You will focus on ensuring the studio's smooth operation, exceptional customer experience, adherence to brand standards and managing a high-performance team while maintaining a positive team culture. Below are your key responsibilities + accountabilities :

Staff Management :

• Assist in recruiting, training, and developing front desk staff, ensuring they are knowledgeable, motivated, and solution-oriented. Foster a culture of teamwork, feedback, and continuous growth.
• Assist in conducting quarterly syncs and providing regular feedback to the front desk team to support their development and growth.
• Oversee staff scheduling, including coordination of monthly fixed schedules and shift swaps.
• Act as a leader and liaison within the team, aligning them with the company mission, goals, and initiatives.
• Foster a positive and supportive team culture.

Revenue Generation :

Customer Service + Hospitality :

Facility Management :

Analytics and Reporting :

Additional Expectations :

Benefits :

Your dedication and contribution will be instrumental in the success and growth of our studio. We look forward to having you on our team!