Job Description
MAIN OBJECTIVE
The main objective of this role is placing orders and communicating production information between Client + Production Partners (suppliers / manufacturers / vendors) + the Company X Team. This role facilitates the order process to produce merchandise for CX Production clients. Plus overseeing and meeting desired completion dates.
KEY TASKS
- Work closely with the Client, the CX Road Representative, and CX Production Team to identify, conceptualize, researching, sourcing, quoting, and building product lines
- Proactively suggest changes to the Client’s product lines (new or discontinued items) to maximize brand awareness, client sales, and offer engaging demographic-driven product.
- Maintain a working knowledge of items being sold through a variety of channels (road, eCommerce, Retail, Pop-ups, etc.)
- Provide updates to CX IC, WHSE, eCommerce, Road Representatives
- Timely execution of art requests, quotes, orders (within 24 hours of client approval) and invoices (within 24 hours of final delivery to customers) for clients.
- Checking email throughout the day to stay updated on incoming order details.
- Potential merchandise pick-ups and deliveries (Must have the ability to pick up & carry boxes weighing 30 pounds).
- Uphold consistent and ongoing communication with clients, suppliers and staff.
- Coordination of final delivery of goods to clients, overseeing quality control and grouping orders for efficient delivery, proper packaging / labeling.
- Maintain the Main CX Product / Sample Library.
- Maintain an executable and clear task list for follow-through.
- Report to the Director of Production & Ecommerce for additional tasks as needed.
SKILLS AND EXPERIENCE
Self-starter that embraces pro-activity.High attention to detailAbility to manage multiple projects at onceAdministrative skills : Microsoft Office Suite - Excel (proficiency), Word, PowerPoint, Outlook, TeamsProject Management : building task lists, setting goals and tracking the completion of various phases of the production processAt least 3+ years of strong administrative work experienceSUPPORTING OUR CORE VALUES
At Company X, you will be required to embrace and strive to achieve high standards within each of our four Core Values : Integrity, Trust, Excellence, and Grace .
The goal of Company X is to promote an atmosphere of exploring one’s unique gifts, skills, and talents to maximize professional fulfillment in our jobs. To fulfill these values, you will have the opportunity to participate in initiatives to increase efficiency.
STAFF CONDUCT GUIDELINES
The following guidelines are necessary for employee success, team accomplishment, and client retention.
Steward all materials, software, inventory, and workspace with excellenceProper use and billing of company credit card and other purchases madeHonoring of deadlines and fulfill assigned tasks in a timely mannerAwareness of and respect for co-workers’ goals, timelines, and boundariesGeneral knowledge and respect for the Client / Artist’s mission, moral conduct, beliefs, and valuesRefrain from using alcohol or non-prescribed drugs on show days or work hoursMaintain proper personal hygiene : showering daily, wearing clean clothing, wearing proper shoes for the tasks to be performedUnderstanding proper self-care, rest and eating schedules to achieve optimum functionality on workdaysMaintain and encourage a positive work environment