Concierge Hospitality

Summary

Pay Rate : 25.00 / hr

COVID Requirements : None

Driving : None

Interview Type : Virtual, then second interview in-person

We are looking for a candidate that has strong customer service experience and strong communication skills.

Candidate must display a professional demeanor and be able to problem solve any challenges guests may have.

This employee will greet guests as they arrive to Fiserv and assist security with the check in process for anyone entering the customer's lobby area.

They will also work as a liaison with meeting hosts and guests during the check-in process.

There will be certain times of the day where the employee may need to stand and engage with onsite employees, guests, and the customer. CW is Expected to adhere to the company standard of lifting 50 lbs. Parking will be provided.

• Shift timings

7 : 00 AM to 4 : 00 PM (Mon to Fri)

Temporary

Responsibilities

This position includes, but is not limited to, greeting outside callers / clients, managing conference room scheduling, preparing for key client visits (signage, work-space prep, etc.), and handling client travel arrangements where necessary.

This individual would also be charged with assisting with any group company activities - parties, group functions, department meetings, etc. This position may also include general clerical, reception, copying, mail services, shipping and receiving products and supplies, sorting, distribution handling incoming and outgoing mail.

This position reports directly to a Field Manager.

Responsibilities :

Greet visitors / guests -validate against guest list, provide badge, parking validation as necessary.

Serve as company concierge in regards to guests, clients, staff, providing tours of facilities, recommendations for hotels, restaurants, points of interest, etc.

Coordinate catering for meetings with support staff and caterers.

Maintain and update company phone & speed dial lists.

Schedule meeting rooms, ensuring that each conference room has the necessary supplies and set-up prior to meeting times.

Assist with audio visual equipment for meetings.

Back up clerical support for Executive Assistants.

Where / when appropriate, the individual will also be asked to help with other departmental / non- client business activities.

Assist in daily management of facilities.

Perform other duties as assigned.

Creation of proposals in customer systems and well as print production environment.

Support Executive Level client facing staff.

Vendor procurement and coordination for special projects.

Represent the culture of both Ricoh and the customer as require

Requirements

Typically Requires :

Requires high school diploma or equivalent.

Requires 1-3 years of experience in the field or in a related area.

Experience working in Headquarters environment preferred.

Outstanding organization and coordination skills.

Demonstrated customer service skills.

Good PC inclusive of Microsoft suite skills.

Good problem-solving skills.

Ability to use audio visual equipment.

Minimum supervision / oversight required.

Skills