Wildlife Center Administrator

Job Description

Job Description

About the organization

A nonprofit organization dedicated to animal welfare and the protection of animals in the Peninsula area of the San Francisco Bay Area in California that offers various services and programs focused on animal care, adoption, education, and advocacy.

Position Overview

To act as a liaison to the public on the phones assisting with all wildlife related inquiries and requests in a positive, friendly, and professional manner. Provide accurate information for service calls related to wildlife issues in San Francisco, San Mateo, and Santa Clara Counties.

Responsibilities :

• Field general information inquiries about wildlife by the public.
• Handle all incoming phone calls in a timely and professional manner and forwarding phone inquiries to their respective departments.
• When opportunities arise, counsel the public on issues related to co-existing with local wildlife, such as fledgling birds found on ground or cleaning bird feeders regularly.
• Provide assistance to other departments as assigned to ensure a positive public image, enhance the operation of the organization, and improve quality of care for animals.
• Assist Manager with special projects as needed.
• Work quickly and effectively under pressure to deliver results in a fast-paced environment.
• Communicate professionally and effectively with coworkers and the public.
• Maintain organization and cleanliness of work area. Ensure necessary supplies are stocked and equipment is functional.
• Report items for repair / replacement as needed to appropriate supervisory staff.

Qualifications :

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