Director, Safety & Risk Management

Position : Director, Safety & Risk Management

Location : Hauppauge, NY

Salary : 120k-150k depending on experience

The Director, Safety & Risk Management will lead and oversee the end-to-end management of all workers’ compensation claims, ensuring timely, compliant, and cost-effective resolution. This position serves as the primary liaison with Third-Party Administrators (TPAs), carriers, medical providers, and internal stakeholders, while promoting a safe work environment and supporting injured employees through the claims process. The role includes driving claims strategy, ensuring adherence to regulatory requirements, facilitating return-to-work programs, and leveraging data to identify trends and recommend process improvements.

ESSENTIAL FUNCTIONS, RESPONSIBILITIES AND DUTIES

• Lead the full lifecycle of workers’ compensation claims, from first report of injury through closure, ensuring timely processing, accuracy, and compliance with all applicable laws.
• Assess medical treatment plans, reserves, and settlement values; leverage carrier claims management systems to monitor and guide claim resolution.
• Serve as the subject matter expert on workers’ compensation best practices, policies, and procedures.
• Act as the primary liaison with TPAs and workers’ compensation carriers to facilitate claim investigations, medical management, and settlement negotiations.
• Build and maintain effective working relationships with external partners to ensure efficient claim handling and positive outcomes.
• Oversee and / or conduct thorough investigations of reported incidents, including gathering required documentation, witness statements, and other evidence to support claim adjudication.
• Ensure all records are accurate, organized, and compliant with regulatory and company standards.
• Maintain clear, timely, and empathetic communication with injured employees, HR, Operations, Safety, and external partners regarding claim status and next steps.
• Provide guidance to managers and employees on workers’ compensation processes, rights, and responsibilities.
• Ensure all claims activities comply with applicable state and federal workers’ compensation laws, reporting requirements, and internal policies.
• Monitor legislative changes impacting workers’ compensation and update processes as needed.
• Partner with TPAs, medical providers, and internal leaders to coordinate return-to-work programs, including light-duty assignments.
• Develop creative, compliant solutions to support injured employees’ successful reintegration into the workplace.
• Track and analyze claims metrics to identify trends, assess program performance, and recommend improvements.
• Provide regular reports on claim status, financial exposure, and outcomes to management.
• Develop and deliver training on workers’ compensation reporting procedures, safety awareness, and injury prevention.
• Monitor participation in required training programs to ensure compliance and reinforce safety culture.
• Identify opportunities to streamline claims processes, improve cost efficiency, and enhance the employee experience.
• Collaborate with cross-functional teams to integrate workers’ compensation practices into broader safety and HR initiatives.
• Take on additional responsibilities or interim assignments as business needs evolve.

REQUIRED QUALIFICATIONS AND COMPETENCIES

WORK ENVIRONMENT AND OTHER DETAILS

Pay Details : $120,000.00 to $150,000.00 per year

Search managed by : Cara Kelly

Equal Opportunity Employer / Veterans / Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

Massachusetts Candidates Only : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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