Job Title : Property Claims Processor
Location : San Antonio, TX
Duration : 12 Month Contract
Pay : $20-22 / hr W2
Position Summary
The Insurance Operations Specialist is responsible for executing a variety of back-office functions that support core insurance processes, including new business setup, agency management, claims processing, underwriting support, and policy servicing. This role requires strong attention to detail, a solid understanding of insurance operations, and the ability to ensure accuracy and compliance across all business functions.
Key Responsibilities
- Perform back-office operational activities aligned with insurance services functions such as new business, policy servicing, underwriting, and claims .
- Gather and collate information related to new accounts or renewals to support premium assessments.
- Assist agencies with licensing, onboarding, and training requirements while resolving related queries promptly.
- Support claim settlements by reviewing payments for discrepancies (e.g., duplicates, incorrect payees) to ensure accurate administration of claims.
- Conduct screening and due diligence of applications to identify missing or incorrect data, then review and upload information into file management systems for underwriter support.
- Ensure premium application aligns with customer preferences and policy terms (e.g., risk classifications, equity distributions).
- Support underwriting and post-underwriting reviews , including exception handling and coordination with analysts.
- Perform various policy servicing activities such as renewals, policy changes, disbursements, reinstatements, loan processing, and certificate reissuance.
- Oversee risk classification processes in compliance with company policies and procedures.
- Assist the Process Lead in workflow management, task prioritization, and work delegation.
Qualifications & Skills
Bachelor’s degree in Business Administration, Finance, Insurance, or related field (preferred).2+ years of experience in insurance operations, back-office processing, or related support functions.Working knowledge of insurance processes such as policy administration, underwriting, and claims.Strong analytical, organizational, and problem-solving skills .Proficient in MS Office and familiar with file / document management systems.Excellent communication and customer service skills with the ability to manage multiple priorities in a fast-paced environment.