Talent.com
Bilingual Customer Accounts Advisor
Bilingual Customer Accounts AdvisorAarons Careers • Perth Amboy, NJ, United States
Bilingual Customer Accounts Advisor

Bilingual Customer Accounts Advisor

Aarons Careers • Perth Amboy, NJ, United States
4 days ago
Job type
  • Full-time
Job description

Bilingual Customer Accounts Advisor

The salary range for this role is $16.50 to $17.50 per hour / annually

  • . This position is also eligible for incentive pay based on performance.

Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.

Skills for Success

Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

The Work

  • Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
  • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
  • Sell customers on the benefits of timely lease agreement renewal payments
  • Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
  • Assist with merchandise returns and guest deliveries as directed by management
  • Clean and certify merchandise in the Quality Assurance Center for all items personally returned
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily
  • Load, secure and protect product in company vehicle
  • Safely operate company vehicle
  • Assist the Sales Team as needed
  • Any reasonable duties requested by management
  • Requirements

  • United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
  • Must meet DOT requirements to obtain certification in required states (United States)
  • Ability to work schedule of hours varying from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  • Two years of retail / customer service experience preferred
  • High School diploma or equivalent preferred
  • Excellent interpersonal and communication skills
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively
  • Proper telephone etiquette
  • Uphold the Aaron's Brand and protect company assets
  • Maintain a professional appearance
  • Proficient computer skills
  • Aaron's Total Rewards

    Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes

  • Paid time off, including vacation days, sick days, and holidays
  • Medical, dental and vision insurance
  • 401(k) plan with contribution matching
  • Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting . We may ultimately pay more or less than the posted range, and the range may be modified in the future . An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note : No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
  • Benefits vary based on FT and PT employment status.
  • Create a job alert for this search

    Account Advisor • Perth Amboy, NJ, United States

    Related jobs
    Citizens Banker - Bilingual in Spanish

    Citizens Banker - Bilingual in Spanish

    Citizens • UNION, New Jersey, United States
    Full-time
    They devote their time getting to know their customers and building lasting relationships by providing trusted advice.Are you outgoing? Do you get satisfaction out of helping others and offering so...Show more
    Last updated: 18 hours ago • Promoted • New!
    Customer Accounts Advisor

    Customer Accounts Advisor

    Aaron's • Bronx, NY, United States
    Full-time
    Customer Accounts Advisor The salary range for this role is $17.This position is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our custo...Show more
    Last updated: 30+ days ago • Promoted
    Banking Associate - Morris Plains(20 hrs) - Bilingual Preferred (Spanish)

    Banking Associate - Morris Plains(20 hrs) - Bilingual Preferred (Spanish)

    TD Bank Group • Morris Plains, NJ, United States
    Full-time
    Morris Plains, New Jersey, United States of America.TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defin...Show more
    Last updated: 3 days ago • Promoted
    Bilingual Customer Accounts Advisor

    Bilingual Customer Accounts Advisor

    Aaron's • Perth Amboy, NJ, United States
    Full-time
    Bilingual Customer Accounts Advisor The salary range for this role is $16.This position is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to...Show more
    Last updated: 16 days ago • Promoted
    Bilingual Customer Accounts Advisor

    Bilingual Customer Accounts Advisor

    Aarons Careers • Perth Amboy, New Jersey, US
    Full-time
    Bilingual Customer Accounts Advisor The salary range for this role is $16.This position is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to...Show more
    Last updated: 4 days ago • Promoted
    Bilingual Customer Accounts Advisor

    Bilingual Customer Accounts Advisor

    Aarons • PERTH AMBOY, New Jersey, United States
    Full-time
    Bilingual Customer Accounts Advisor.The salary range for this role is.This position is also eligible for incentive pay based on performance. Aaron’s Customer Account Advisors serve as coaches to our...Show more
    Last updated: 4 days ago • Promoted
    Bilingual Customer Service Representative

    Bilingual Customer Service Representative

    Conduent State & Local Solutions, Inc • South Orange, NJ, US
    Full-time
    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clien...Show more
    Last updated: 30+ days ago • Promoted
    Bilingual Customer Support Representative

    Bilingual Customer Support Representative

    VirtualVocations • Astoria, New York, United States
    Full-time
    A company is looking for a Customer Service / Tech Support Representative - Media (Bilingual : English / Portuguese) - Remote. Key Responsibilities Provide inbound customer support in the customer'...Show more
    Last updated: 30+ days ago • Promoted
    Citizens Banker - Bilingual in Spanish or Haitian Creole

    Citizens Banker - Bilingual in Spanish or Haitian Creole

    Citizens • EAST ORANGE, New Jersey, United States
    Full-time
    They devote their time getting to know their customers and building lasting relationships by providing trusted advice.Are you outgoing? Do you get satisfaction out of helping others and offering so...Show more
    Last updated: 18 hours ago • Promoted • New!
    Bilingual Customer Service Representative

    Bilingual Customer Service Representative

    Conduent • Newark, NJ, US
    Full-time
    Bilingual Customer Service Representative.Please take this into consideration when applying.Full-time Employment with Benefits day one including paid Holidays. Must be at least 18 years of age or ol...Show more
    Last updated: 26 days ago • Promoted
    Citizens Teller - Part Time - Mandarin Bilingual

    Citizens Teller - Part Time - Mandarin Bilingual

    Citizens • Paterson, NJ
    Part-time
    Starting Salary : $19 / hour and up.YOU make a real difference for our customers and the branch team.You’ll greet our customers in our lobbies. You’re comfortable enough with technology to demonstrat...Show more
    Last updated: 18 hours ago • Promoted • New!
    Client Advisor, Contact Center (Temp to Perm)

    Client Advisor, Contact Center (Temp to Perm)

    Tiffany & Co • Parsippany, NJ, US
    Temporary
    Based in our Client Contact Center in Parsippany, NJ, the Seasonal Client Advisor holds the critical position of supporting Tiffany clients who choose to contact the team for support and advice.The...Show more
    Last updated: 30+ days ago • Promoted
    Benefits Customer Service Advisor - Work from home (50k-90k per year)

    Benefits Customer Service Advisor - Work from home (50k-90k per year)

    Professional Careers • Mount Vernon, New York
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show more
    Last updated: 18 days ago • Promoted
    Customer Accounts Manager - BiLingual Spanish

    Customer Accounts Manager - BiLingual Spanish

    Better Qualified LLC • Eatontown, NJ, United States
    Full-time
    Job Description Job Description We are seeking a Customer Accounts Manager - BiLingual Spanish to join our team! You will resolve customer questions and offer solutions to drive company revenue.Res...Show more
    Last updated: 2 days ago • Promoted
    Registered Client Service Associate - Bilingual English / Spanish

    Registered Client Service Associate - Bilingual English / Spanish

    Morgan Stanley • New York, NY, US
    Full-time
    Registered Client Service Associate.Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client experience through an elevated standard of care.The Regist...Show more
    Last updated: 30+ days ago • Promoted
    Bilingual Customer Support Consultant

    Bilingual Customer Support Consultant

    VirtualVocations • Yonkers, New York, United States
    Full-time
    A company is looking for a Customer & Technical Support Consultant - Bilingual.Key Responsibilities Act as the liaison between customers and the laboratories, answering questions and resolving is...Show more
    Last updated: 30+ days ago • Promoted
    Bilingual Customer Support Rep

    Bilingual Customer Support Rep

    VirtualVocations • Hamilton, New Jersey, United States
    Full-time
    A company is looking for a Customer Service / Tech Support Rep (Tech Products, Bilingual : Eng.Key Responsibilities Provide customer service support and technical assistance for client products an...Show more
    Last updated: 23 hours ago • Promoted
    Banking Associate - Morris Plains(20 hrs) - Bilingual Preferred (Spanish)

    Banking Associate - Morris Plains(20 hrs) - Bilingual Preferred (Spanish)

    TD Bank • Morris Plains, NJ, United States
    Full-time
    Morris Plains, New Jersey, United States of America.TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defin...Show more
    Last updated: 3 days ago • Promoted