Adobe is hiring : Creative Solutions Engineer in New York

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity Reporting to the Director of AI / ML Customer Engineering, New Business Ventures, we're seeking a Creative Solutions Engineer who combines enterprise technical presales expertise with deep creative workflow knowledge and AI / ML enthusiasm. This role bridges the gap between complex technical solutions and creative business outcomes, driving both new customer acquisition and existing customer expansion.

You'll partner with a team of sales specialists, product leaders, engagement managers, and forward deployed engineers to deliver transformative solutions for some of the world's largest and most innovative brands.

Responsibilities Lead technical discovery sessions and executive workshops to identify high-value use cases that unlock measurable business value.

Architect and present comprehensive technical solutions to C-suite executives, aligning Adobe's capabilities with strategic business objectives.

Design enterprise-grade integrations and workflows, collaborating with cross-functional teams through the enterprise sales cycle.

Technical Leadership & Prototyping Build and demonstrate compelling technical prototypes and next generation creative workflows using Adobe APIs, AI services, and other related technology.

Script, produce, and deliver executive-level technical demonstrations that translate complex capabilities into clear business value.

Design technical architectures that bridge creative tools, enterprise systems, and AI / ML capabilities.

Serve as the technical authority on Adobe Firefly Services, Creative Cloud APIs, and Digital Experience technologies.

Customer Success & Account Expansion Maintain ongoing relationships with key stakeholders post-signature, ensuring successful implementation and adoption.

Identify and develop new use cases within existing accounts, driving expansion opportunities and deeper platform adoption.

Present progress updates and strategic roadmaps to customer leadership teams, maintaining executive sponsorship.

Strategic Impact & Innovation Influence Adobe product roadmaps based on real-world enterprise customer feedback and market trends.

Synthesize emerging technology trends and their strategic impact on Adobe's platform.

Represent Adobe at industry events, customer advisory boards, and technical conferences.

Requirements 8+ years combined technical presales and customer success experience with enterprise software solutions.

Proven track record advancing enterprise deals and growing existing accounts through technical validation.

Exceptional executive presence with C-suite presentation experience and ability to manage multi-stakeholder processes.

Knowledge of AI / ML concepts and practical experience implementing AI-powered solutions.

Hands-on experience with enterprise creative production workflows using Adobe Creative Cloud or competitive tools.

Experienced Java Script full-stack developer who is comfortable developing and deploying enterprise applications with AWS or Azure.

Communication & Leadership Ability to translate complex technical concepts into clear business value propositions.

Ability to storyboard, produce, and edit your own demos using Pr, Ps, AEM, Workfront, Frame, Express, etc.

Track record of maintaining customer satisfaction and driving technical adoption.

Personal Attributes Extreme ownership mentality with founder-style work ethic and commitment to customer success.

Growth mindset with curiosity about emerging technologies and continuous learning.

Collaborative teammate with low ego, always ready to help.

Flexible to travel as needed (max 20%).

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $133,900 $242,000 annually.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices California : Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado : There is no deadline to apply to this job posting because Adobe accepts applications for this role on an ongoing basis.

Massachusetts : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

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