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Destin - Shift Manager

Destin - Shift Manager

The Track and Fat Daddy's CompaniesDestin, FL, US
30+ days ago
Job type
  • Full-time
Job description

Shift Manager Opportunity At The Track

The Track, the Southeast's karting leader and innovator since 1986, is seeking a talented full-time Shift Manager to work with our Operations Team at our exciting and fast-paced Destin Family Fun Center. If you're looking for a place to offer exceptional guest service, mentor and develop team members, and advance your career in the amusement industry, The Track is the place for you!

Duties and Responsibilities :

  • Customer interaction and assessment of all facets of the customer experience
  • Cash handling duties including preparation of tills, change fund maintenance, and preparation of deposits
  • Ensuring that cashier personnel adhere to correct cash handling procedures and sell effectively
  • Ensuring that all staff are strictly adhering to company policies and guest service standards
  • Ensure safe operation of all amusement attractions, including kart races, thrill rides, and family attractions
  • Assisting with staffing duties including hiring, training, and disciplinary action
  • Performing operational paperwork duties including safety, payroll, facility
  • Contributing to schedules and employee communications
  • Corresponding with and providing regular reports to other members of the management team
  • Maintaining the highest standard of facility appearance, including storage areas and the parking lot
  • Coordination with General Manager and fellow operations team to ensure that all facility maintenance is performed quickly
  • Maintaining efficient and effective operation in accordance with business needs
  • Ordering and purchasing operation supplies and merchandise as needed

Job Requirements :

  • Must be able to safely lift / push / pull heavy objects (up to 50lbs)
  • Excellent customer service skills with a professional and positive attitude
  • Ability to work with prolonged periods of walking, kneeling, and standing
  • Ability to work outdoors in variations of weather
  • Ability to read, write, and communicate in English
  • Availability to work evenings, weekends and holidays as required
  • Maintain appropriate confidential information
  • Innovative leadership skills to include mentoring, motivating, and delegation
  • Excellent communication, time-management, planning and organizational skills
  • Required Experience :

  • Customer Service : Minimum 2 Years
  • Experience in hospitality, amusement / entertainment, or restaurant industries
  • Cash Handling Experience : Minimum 3 Years
  • Preferred Experience :

  • 3 Years or more Team Leadership Experience; or
  • Recommendation of current supervisor based on aptitude for excellent leadership skills
  • Compensation : Competitive wages make up an attractive compensation package.

    Job Type : Full-time

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    Shift Manager • Destin, FL, US