Shift Manager Opportunity At The Track
The Track, the Southeast's karting leader and innovator since 1986, is seeking a talented full-time Shift Manager to work with our Operations Team at our exciting and fast-paced Destin Family Fun Center. If you're looking for a place to offer exceptional guest service, mentor and develop team members, and advance your career in the amusement industry, The Track is the place for you!
Duties and Responsibilities :
- Customer interaction and assessment of all facets of the customer experience
- Cash handling duties including preparation of tills, change fund maintenance, and preparation of deposits
- Ensuring that cashier personnel adhere to correct cash handling procedures and sell effectively
- Ensuring that all staff are strictly adhering to company policies and guest service standards
- Ensure safe operation of all amusement attractions, including kart races, thrill rides, and family attractions
- Assisting with staffing duties including hiring, training, and disciplinary action
- Performing operational paperwork duties including safety, payroll, facility
- Contributing to schedules and employee communications
- Corresponding with and providing regular reports to other members of the management team
- Maintaining the highest standard of facility appearance, including storage areas and the parking lot
- Coordination with General Manager and fellow operations team to ensure that all facility maintenance is performed quickly
- Maintaining efficient and effective operation in accordance with business needs
- Ordering and purchasing operation supplies and merchandise as needed
Job Requirements :
Must be able to safely lift / push / pull heavy objects (up to 50lbs)Excellent customer service skills with a professional and positive attitudeAbility to work with prolonged periods of walking, kneeling, and standingAbility to work outdoors in variations of weatherAbility to read, write, and communicate in EnglishAvailability to work evenings, weekends and holidays as requiredMaintain appropriate confidential informationInnovative leadership skills to include mentoring, motivating, and delegationExcellent communication, time-management, planning and organizational skillsRequired Experience :
Customer Service : Minimum 2 YearsExperience in hospitality, amusement / entertainment, or restaurant industriesCash Handling Experience : Minimum 3 YearsPreferred Experience :
3 Years or more Team Leadership Experience; orRecommendation of current supervisor based on aptitude for excellent leadership skillsCompensation : Competitive wages make up an attractive compensation package.
Job Type : Full-time