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Customer Solutions Rep 1 - PART TIME

Customer Solutions Rep 1 - PART TIME

AptaraTulare, CA, US
4 days ago
Job type
  • Part-time
Job description

Job Description

Customer Solutions Rep 1 - PART TIME 24 hours per week

Start : Immediate

Onsite in Tulare, CA – see schedule below

Duration : Part Time through April 2027

Hourly W2 Rate : $40.00

POSITION OVERVIEW

  • As the Front Desk Customer Service Representative, you’ll be the welcoming face of our facility, ensuring every visitor’s experience is positive and memorable. With flexible hours, you’ll create a friendly and efficient environment for guests and staff, manage our innovative tool and induction lending libraries by assisting users with checkouts and returns, and support hands-on training sessions and equipment demonstrations by preparing materials and assisting our expert team. You’ll also play a key part in keeping our workplace safe, organized, and running smoothly, while providing helpful, on-the-spot support to customers with questions about their billing or energy services. This is a role where your people skills, adaptability, and enthusiasm will shine—making the work both rewarding and enjoyable.

Work Location and Hours

Location : Energy Education Center Tulare - 4175 S Laspina Ave Tulare CA 93274

Days / Hours :

  • Tuesday–Thursday : 8 : 00 am–5 : 00 pm (1-hour lunch)
  • Event Days : 9 : 30 am–6 : 30 pm (1-hour lunch)
  • Occasional Monday / Friday shifts for special events (with advance notice)
  • KEY RESPONSIBILITIES

    Front Desk & Visitor Support

  • Greet and assist visitors upon arrival
  • Provide basic technical support for conference and training rooms
  • Communicate with vendors, customers, and staff
  • Provide general customer service
  • Maintain and uphold EEC’s mission, values, policies, procedures, and principles
  • Workshop & Event Support

  • Coordinate logistics and set up for workshops and meetings
  • Assist instructors and internal teams with administrative tasks
  • Support registration, attendance, and customer inquiries
  • Provide support to customers before, during, and after workshops and events
  • Facilities & Operations

  • Support building operations and maintenance
  • Organize operational documents and support document development
  • Submit facility maintenance requests
  • Order and manage supplies
  • Tours and Demo support :

  • Set up & assist SCE team with equipment demonstrations, tours, and consultations.
  • Assist with scheduling and coordinating tours
  • Lending Program Support :

  • Monitor and assist all reservations for lending programs
  • Prepare and package equipment based on reservations
  • Support program pick-up and drop off at the EEC
  • Keep accurate loan records
  • REQUIRED QUALIFICATIONS

  • High School Diploma
  • Proficiency in Microsoft Office and internet-based applications
  • Strong customer service and communication skills
  • Ability to multitask and prioritize
  • Attention to detail and organizational skills
  • Desired – Bilingual English / Spanish

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    Customer Rep • Tulare, CA, US