Technical Program Manager

Paradigm is seeking a Technical Program Manager (TPM) for our client in the legal industry to drive strategic initiatives and complex technical programs across cross-functional teams. This role ensures successful delivery of high-impact projects by aligning stakeholders, managing risks, go-to-market plans, and program schedules to ensure timely delivery.

• Lead end-to-end execution of technical programs, ensuring alignment with business goals and customer needs
  
• Partner with engineering, product, design, and operations teams to define scope, milestones, and success metrics
  
• Drive program planning, prioritization, and execution across multiple teams and geographies
  
• Identify and mitigate risks, resolve cross-functional issues, and ensure timely delivery of program objectives
  
• Champion agile methodologies and continuous improvement practices
  
• Develop and maintain program documentation, dashboards, and executive-level reporting
  
• Provide regular updates to executive leadership through steering committees and governance forums
  
• Manage budgets, resource allocation, and vendor relationships as needed
  
• Ensure compliance with organizational policies, security standards, and regulatory requirements
  
• Track key performance indicators (KPIs) and metrics
  

• Bachelor’s degree in computer science, engineering, business, or a related field or similar years of experience in program management
  
• 5+ years of experience in technical program management, product operations, or engineering leadership
  
• Proven track record of delivering complex, cross-functional programs in a fast-paced environment
  
• Outstanding communication skills are required with a variety of clients, internal partners and executives
  
• Strong Technical Acumen (Cloud, APIs, Data Platforms understanding) combined with Agile/Scrum methodologies and KPI tracking
  
• Microsoft Ecosystem Experience: Azure DevOps, Power BI, SharePoint, Teams and Office 365
  
• Project Management Professional (PMP), Certified Scrum Master (CSM), or equivalent certifications are strongly preferred
  
• Ability to work in a hybrid environment
  
• Occasional travel may be required based on program needs (typically once a quarter)