Identity Access Management (IAM) Director

Join Triumph!

At Triumph, our vision is a world where freight transactions are accurate and seamless on the most modern and secure freight transaction network. That's why we're looking for passionate, innovative, solutions-oriented people to join our team. We thrive on providing exceptional customer service and we look for team members with an entrepreneurial spirit and a passion to build successful partnerships with our clients. Because at the end of the day our goal is to help our partners businesses run better.

Role Summary :

The IAM Director is a senior leadership role requiring deep technical expertise and strong team management capabilities. You will lead a matrixed team across architecture, engineering, infrastructure, and governance to ensure IAM services are effectively applied to corporate assets, vendors, and third-party entities.

In this role you'll oversee a comprehensive IAM program encompassing provisioning, access management, single sign-on (SSO), directory services, technical integrations, and behavioral analytics. We hope you'll have at least ten years of experience in technology and security administration across large, complex environments, including third-party integrations. As a senior leader, you'll also mentor team members, execute strategic initiatives from the CISO and CIO, and balance business risk with IAM best practices.

What You'll Be Doing :

• Define and maintain a multi-year IAM roadmap (Workforce, B2B, B2C) aligned with Zero Trust, least privilege, and regulatory requirements.
• Define success criteria for maturing IAM and produce KPIs to measure success.
• Own and evolve reference architectures for SSO / Federation (SAML, OIDC, OAuth2), MFA / Passwordless, Directory Services, IGA, PAM, and secrets / keys management.
• Lead a matrixed IAM team responsible for deploying identity and access controls across enterprise and customer-facing applications (CIAM) using a frictionless user-friendly approach.
• Oversee implementation of IAM solutions in alignment with security policies, standards, and access control processes.
• Govern IAM policies and solutions across SSO, directory services, certificates, MFA, RBAC, privileged access, automation, and behavioral analytics.
• Align operational procedures with business and technology stakeholders.
• Supervise access reviews and certification processes to meet business unit requirements.
• Implement automated joiner-mover-leaver processes with role-based entitlements and auditable access recertifications.
• Establish policies for Just-In-Time (JIT) access, break-glass accounts, and tiered administrative models.
• Collaborate with infrastructure and security leadership on strategic planning and budgeting.
• Act as the IAM liaison for incident response, SOC analysts, application engineers, and security leadership.
• Represent IAM in change and project management forums.
• Serve as the primary IAM contact for internal and external auditors, ensuring compliance with privacy and regulatory standards.
• Partner with Security, Audit, and Legal teams to meet SOX, HIPAA, PCI-DSS, SOC 2, ISO 27001, and data privacy obligations.
• Lead audit responses and maintain evidence and control effectiveness metrics.
• Integrate IAM controls into SaaS onboarding, CI / CD pipelines, and device / VDI strategies (e.g., IGEL, Horizon).
• Enable secure external collaboration (B2B guest / federation) for product and marketing teams.
• Promote application of emerging IAM trends utilizing AI to drive effectiveness.
• Perform other duties as assigned.

What Makes You a Great Fit :

Some Add'l Skills we Hope You Bring :

Work Environment

The work environment characteristics described here may be encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.

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