Job Description
Job Description
The Strategy & Analytics Intern will report to the Manager, Strategy & Analytics within the Business Strategy & Analytics Department. This role will work with the Business Strategy & Analytics team to drive data centric decision making through descriptive and predictive analyses, data querying and validation, internal report creation and maintenance, and enforcement of standardized CRM practices. This role will work collaboratively to support the initiatives of ticketing, marketing, corporate partnerships, and fan experience departments.
Duties and Responsibilities
Strategy & Analytics
- Analyze large data sets, interpret results and trends, and translate technical concepts in actionable insights for ticketing, marketing, corporate partnerships, and fan experience departments
- Complete ad hoc analyses and pull data for ticketing, marketing, corporate partnerships, and fan experience departments
- Assist in fan segmentation for marketing campaigns
- Assist with creating, maintaining, and updating Tableau dashboards
Data Strategy
Assist with data validation to ensure data quality and accuracyMonitor data processes / warehouse statusAssist in writing, updating, and curating technical documentation that serves the Strategy & Analytics department as well as other stakeholdersCRM
Assist with lead generation and campaign creationAnalyze ticket sales campaigns and sales rep activity to optimize sales processesAssist with day-to-day CRM activities, field / object creation and / or updates, view creation, enforcing standardized best practices with organizational users, and troubleshooting errors that organizational users experienceQualifications
Proficiency in Microsoft Word, Excel, PowerPoint, and OutlookExperience with data visualization tools (Tableau, Power BI, etc.) is a plusExperience with SQL and Python is a plusExperience with CRM platforms (Salesforce, Microsoft Dynamics, etc.) is a plusStrong work ethic and high intellectual curiosityTeam player who thrives in a collaborative environmentGreat communication skills and attention to detail