Hospice Triage Social Worker

Job Description

Job Description

The Hospice Triage Social Worker functions under the direct supervision of the Social Services Manager and / or Director of Clinical Social Work and plays a key supportive role on the interdisciplinary hospice team by serving as the first point of contact for incoming patient and family needs. This position is responsible for triaging daily calls, identifying appropriate interventions, managing resource coordination, and facilitating short-term practical supports such as respite care requests and travel agreements and assists / support the Department of Patient Navigation in their discharge efforts. Triage Social Worker ensures that urgent and non-urgent concerns are efficiently addressed or appropriately escalated to clinical staff.

EDUCATION AND QUALIFICATIONS :

• Bachelor’s degree in Social Work (BSW) from an accredited school / university
• At least 1 year of work or internship experience in healthcare, hospice, case management, or related field preferred
• Must have reliable transportation to perform tasks and responsibilities in a timely and appropriate Must be able to provide proof of automobile insurance and possess a valid driver’s license copies of which will be placed in the employee’s file

ESSENTIAL JOB RESPONSIBILITIES :