Customer Service Representative (Hybrid)

Customer Service Representative

As the customer service representative (CSR) you will be the key liaison between Ardent Mills' external customers and internal stakeholders building trust and serving those both inside and outside of the organization.

The CSR is responsible for managing and maintaining strong customer relationships as the primary point of contact for an assigned customer base and acting as the voice of the customer back to the business. A successful candidate will have the following attributes :

• The ability to deliver results in first-time situations by inspiring others and working to earn trust every day.
• The willingness to serve others with understanding, respect, and care.
• The ability to operate with simplicity, clarity, and transparency.
• A desire to strive for excellence and a passion to serve.
• The willingness to effectively deal with and drive change.
• The ability to organize, prioritize, and own multiple tasks while meeting and / or exceeding deadlines.
• The ability to learn and apply new technology, with the willingness to share knowledge with others.

Above all you will be expected to carry out all your activities with reliability, integrity, compliance and in a safe, environmentally responsible, and efficient manner.

Your responsibilities :

Essential skills and experience :

Location : Denver CO

Address : 1875 Lawrence Street, Denver CO, 80202

Employment Type : Full time

Competitive Compensation : We provide market-driven base pay, based on skills, abilities, and level of experiences. Our salary ranges are broad, and individual salary will be market competitive based on a candidate's unique set of skills and level of experience. The starting range for this position is $25.90 - $34.57, with additional earning potential possible commensurate with experience. Additionally, we believe that our team members are the reason for our success and all team members are incentive eligible with a target based on contribution, company performance, and individual results achieved. While the specific bonus plan and target amount will be determined based on the role and breadth of contributions, the targeted bonus plan and targeted percentage amount for this role is Bonus - MIP, 5% Annual.

Benefits : At Ardent Mills we offer a wide range of benefits to our team members and their eligible family members. Some of our great benefit programs you may be eligible for include : Medical, Dental and Vision Coverage; Health and Dependent Savings Accounts; Life and Disability Programs; Voluntary Benefit Programs; Company Sponsored Wellness Programs; Retirement Savings with Company Match; Team Member and Family Assistance Program (EAP); Paid Time Off and Paid Holidays; Employee Recognition Program with Rewards (RAVE).

Application Deadline : 11 / 15 / 2025

EEO Commitment : At Ardent Mills, everyone matters and everyone has a voice. We are committed to providing an environment of mutual respect where equal opportunities are available to all applicants and team members and the decisions will be based on merit, competence, performance, and business needs. We are proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, marital status, sex, sexual orientation, gender identity or expression, physical or mental disability, pregnancy, genetic information, veteran status, age, political affiliation, or any other non-merit characteristic protected by law or not. Together, celebrating our differences, we make Ardent Mills.